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E-bay rant: no scam, just bad manners(5 posts)

E-bay rant: no scam, just bad mannerstorquer
Nov 7, 2003 9:26 AM
So my son has discovered the wonderful world of on-line auctions, and is avidly in pursuit if something called "jersey cards", baseball cards with small patches of the jerseys worn by the players during competition. Who knew?
Anyway, he won an auction this past weekend, and I expected some communication from the seller listing payment terms, mailing address etc. Meanwhile, I sent Paypal my credit card information, and receive the following message from the seller:

Hello,
I'm denying your payment for your auction
> win because I do not accept credit card payments from Paypal. As
> stated in my payment terms and in the auction win notification, I only
take predeposited Paypal funds, money orders and, if you feel lucky,
> cash. Try again with one of those payment methods.
> >
> > Thanks!

I check the auction, and sure enough he only takes predeposited Paypal funds; I was misled by the Paypal/credit card logos at the top of the page (next time I'll read the fine print). He does indicate, however, that he accepts checks. So I respond with the following message:

I will send you a check. You can hold onto the card until it clears.
Please reply with your mailing address; note that I did not receive an
invoice yet, nor did I receive any notification (other than from you and
Paypal about payment denial).
Thanks,

This morning, this message awaits me:

Note that eBay seems to believe I sent you an invoice on 3 Nov 03 which
really is a lot later than I thought...

I am at a loss as to what other notification you'd want other than my
note, Paypal's e-mail, the transaction information in My eBay, the
automated eBay "You won" message and a "payment denied" message next to
your attempted Paypal transaction. Maybe I could have the Vatican notify
you with little puffs of smoke.

I can hold onto the card until your check clears, but it might get hurt
when I take showers and play racquetball.

[address]

Now I'm used to having my patriotism, intelligence, morals and manhood questioned on this forum, but at least here I know what to expect. But does anyone agree that that this seller's attitude leaves something to be desired?

Or have basement roller sessions had an early effect on me and I need accept this as the new way we do business?
don't deal with him/her..aholes are everywhereColnagoFE
Nov 7, 2003 9:44 AM
This one reminds me of the comic book guy on the Simpsons.
You have to admit .....Live Steam
Nov 7, 2003 9:47 AM
he has a good sense of humor. Puffs of smoke from the Vatican. LOL!!!! That was funny. I'm gonna use that :O)

I think a lot gets lost in the way we use the Internet. Many times we just glance at the screen and don't read all of the fine print. He did state the terms pretty clearly. I think the logos are automatically placed in the auction if you select Paypal as an option for payment. I also think that "intent" is lost too. I don't think he was too sarcastic. Just a little :O) Is his feedback OK? It may just be some miscommunication on both of your parts.
Lighten up a bitfiltersweep
Nov 7, 2003 7:42 PM
I don't think it is anywhere near rude compared to what many people throw out there behind the anonymity of the internet... in fact I found it quite amusing.

Frankly, I've never understood that PayPal issue, since there can be chargebacks to that as well... but what do I know?
Lighten up a bitjtolleson
Nov 8, 2003 1:08 PM
Agreed. His "Vatican" remark was a tad obnoxious but he was defensive when you accused him of being insufficiently communicative. I think it is reasonable for a seller to rely on eBay's auto notify.

I think that if you use PayPal on a credit card, the seller gets hit with both the regular PayPal fee AND the credit card surcharge, so some sellers won't let you do it that way. I always try to look.

Doesn't sound like a good idea to back out of the deal, since he hasn't really done anything wrong.