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Telemarketers:(13 posts)

Telemarketers:jrm
Aug 22, 2003 5:10 PM
Just hang up, give um shlt for calling you, or bait um and then work um. Im a "just hang up"
I let them talk.Fez
Aug 22, 2003 7:05 PM
Telemarketers are used to people hanging up on them or interrupting them, so they talk fast and continuously.

I work at home often, so I am at my desk or in the middle of something throughout the day. I usually answer with a handsfree device. I am polite and I let them talk. Sometimes they go on for 1 minute, 2 minutes, or even more. They usually stop talking when its time to verify some of my information or close the sale.

I politely tell them no thanks and take me on the list.

They wasted a lot of their own time since they won't stop talking from the moment I answer the phone. I let them talk because that's what they want to do. I still always say no.

Its no big deal for me since I continue to work thru the call.
I let them talk.filtersweep
Aug 23, 2003 4:49 AM
I'm usually borderline rude, especially considering I'm on the national do-not-call list... but the phone company is exempt from this, for example.

In the past I'd occasionally drive a "marketer" nuts by being ridiculously chatty, asking a bunch of personal questions, making them really uncomfortable by asking about their attitude toward their job, etc... it can be particularly amusing when you know they are reading scripted answers to everything.
Caller ID.MR_GRUMPY
Aug 23, 2003 10:41 AM
I don't waste my time. If I get a call from someone I don't know, or from an "unknown", it goes to my machine. If it is someone who I want to talk to, I just pick it up. I must get 10-15 calls like that a day.
Caller ID - NO!!!Fez
Aug 23, 2003 12:47 PM
Caller ID can have some other useful uses, but I absolutely refuse to pay for it in order to reduce telemarketing headaches. Here's why:

1) With taxes and other BS, costs around $10 additional per month. That's $120 per year.

2) All telemarketers come up as "unknown," defeating the purpose for getting it on order to eliminate the hassles of telemarketing. Our local Bell phone company has an additional service they sell for even more $$ that has the unknown caller announce his name before we choose to answer the call. What a joke.

3) Our local phone company sells our name and number to all kinds of businesses. They make tons of money on that, and then they want us pay for caller ID and more services to deal with the hassle?

4) It actually costs $18+ per year to not have a listed and published phone number. With phone service largely automated, that cost is ridiculous.

I could go on and on, but I won't. The National Do not call list is full of exceptions as well, so I think the calls are here to stay.
Mine's free.....MR_GRUMPY
Aug 23, 2003 6:30 PM
Since I dumped SBC (Bell) and went back to AT&T for local calls, my phone bill went down by 40% and have all sort of free services like call waiting and two lines. It's been two years now, and they just raised my average bill by $6.
"no thank you" -- clickDougSloan
Aug 25, 2003 8:16 AM
Nine of ten won't allow you to just say "no thank you" and then let you go. They will make every attempt to keep you on the phone. So, I routinely say "no thank you," and then hang up. Every time I've not done it that way, I've regretted it.

Sure, you could be even more polite, but I consider their call itself to be an imposition and impolite. Everyone on the planet knows that phone solicitations are not welcomed and an annoyance. Job or not, they should not be calling me at home. The fact that they make money by annoying people doesn't make them any more tolerable.

Doug
I've found...empacher6seat
Aug 22, 2003 10:22 PM
that you can tell if a telemarketer is calling if when you pick up, there's a 3-5 second delay from the time you actually pick up the phone and the time you're connected to the telemarketer. If I pick up the phone and say "hello... hello?" and no one answers right afterwards, I hang up before they even say "hi".
and they'll call again. One way to handle this isFez
Aug 23, 2003 7:27 AM
by setting your answering machine to pick up after only 1 or 2 rings and keeping the greeting message short.

Those who are legit will begin talking and you can choose to answer. The call screening method can be a bit annoying, but it does avoid contact with telemarketers.

Those who are marketers will just hang up because their computers can detect answering machines.
Just lay the phone down....asphalt assault
Aug 23, 2003 6:31 AM
And let them complete their shpeil and hang it up in a few minutes after they're gone...waste their time.
But you're still in the queue to be called back again later...Fez
Aug 23, 2003 7:27 AM
A while back, I think those who didn't answer or said no were still put back on the list to call again in the future.

The law states that if you ask to be taken off the list, you have to be.

Whether that really happens is another story, since its hard to keep track of it all, and everyone sells your name address and/or number - phone co, credit card co, magazine subscriptions, etc.
solution for businessesDuane Gran
Aug 25, 2003 5:42 AM
I heard about an approach for businesses to use with telemarketers, but this may not apply at home. For what is worth at home, I just interrupt and tell them to put me on the "do not call list" and have had pretty good luck with that. On to the business solution...

When a telemarketer calls, tell them that they need to speak with Mr. Blue (or whatever everyone agrees to) and that Mr. Blue has actually been interested in talking with someone about product X. Get them to believe that there is a chance for a sale so that it goes into the phone log the marketer keeps. At this point, just put them on hold. If everyone in the office knows to do this, you will waste scads of time for the offender. If this is done often enough the economics of telemarketing will be affected.
at least be civilJS Haiku Shop
Aug 25, 2003 6:30 AM
some people are just doing a job to pay the bills and put food in thier kids' cakeholes. i did this job for awhile, years ago. it's not a fun day at the park. i actually worked for a TM company making calls for Mothers Against Drunk Driving; it was my day job, after high school, before the 11 pm-7 am drive-through job. that was not a fun time.

sure, some of these guys/gals get pushy on the phone, and deserve to have it thrown back in their faces. but, at least be civil to those just reading the script. "not interested, thanks", then hangup, will suffice. no need to get nasty.

it's my observation that the same people are rude to telemarketers, waiters/waitresses, service people, and furry puppies. these people are evil and should be banished to an isolated island to live with their own kind.