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Cheap DSL providers(5 posts)

Cheap DSL providersMe Dot Org
Jun 24, 2002 12:55 PM
I'm thinking of taking the plunge to DSL, I'm just very turned off about the cost, and general anecdotal nightmare stories about DSL installations.

Covad has a package that's 21.95/month for the first 4 months and $39.95/month thereafter. (200 Kbps)

Does anyone have any experience with Covad as a providers? Is this a good deal? Are there better deals? Suggestions?
re: Cheap DSL providersmickey-mac
Jun 24, 2002 5:44 PM
Covad is a DSL reseller that recently emerged from Chapter 11 bankruptcy. From what I read, Covad is touted as a company that is likely to survive, either as a stand-alone company or as the subject of a buyout. This means you're less likely to be stuck without service when your provider goes out of business. As a reseller, Covad typically uses the telephone lines of the dominant local phone provider. If I recall correctly, you're in the bay area, so it's almost certainly Pacific Bell. Even if using Covad, you will have to have some of the provisioning work done by Pacific Bell. The good news is that the DSL horror stories that were rampant over the past couple of years have decreased as regional phone companies and resellers have caught up on backlog and generally become more experienced in addressing technical problems. We've had DSL for almost two year after previously using both dial-up and cable modem. I notice no difference between cable and DSL speed or tech support.
re: Cheap DSL providersMe Dot Org
Jun 24, 2002 8:40 PM
Thanks for the feedback. Yeah, I'm in Pac Bell/SBCland, so I'm pretty sure it's a reseller deal.

Someone in my apartment building got SBC DSL, and it seems to work pretty well. I'm just tired of slow downloads, and more importantly, not being able to answer the phone while I'm on the internet.
re: Cheap DSL providersmickey-mac
Jun 24, 2002 9:52 PM
In the interest of full disclosure, I work for SBC/Pacific Bell. We've had PB DSL since December 1999. We had problems with the installation and more problems with the DSL modem about a month later. Once these initial problems were cleared up, things have run perfectly. has a function that allows you to test the downstream speed of a DSL connection. Mine is alway smoking, and the test tells me that I have "blazing fast" connection. I can count on my fingers the number of times our connection has dropped. also has many consumer reviews of various DSL providers. You may want to check out the reports for the post-Chapter 11 Covad before placing an order. Whatever you do, bag the dial-up; you'll never go back.
I've had good luck with SBC's DSL serviceTig
Jun 25, 2002 1:56 PM
Installation was easy, but I'm a network administrator so it better be. I already had Microsoft Networking already set up for a VPN connection to work using TCP/IP, so there wasn't much to do other than SW and HW installation. The only problem I had was the 3 week delay to reconnect it after moving in November. If you are moving, be sure to notify them about 4 weeks in advance and not 1 1/2 weeks, like I did.

The cost of SBC DSL is too high, but the speed and reliability has been great. I had some problems last month and their customer service was excellent. I'm hooked like all the other broadband junkies out there.