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Any good luck with Saddlesore.nettrekster
Sep 28, 2002 5:16 AM
I'm still waiting for tires I ordered six weeks ago. I can't get any reply with e-mail and always get a busy signal on the phone. I was wondering if anyone has had a good experience with this company. Someone posted the address on this site, so I figure someone must have had good luck. Searching for some comfort.
re: Any good luck with Saddlesore.netChunky
Sep 30, 2002 3:04 PM
If it's any consolation, I ordered from Saddlesore only once. The Time pedals arrived 2-3 weeks after I placed the order. Needless to say, I was very pleased w/ the experience.

Total Cycling, on the other hand, has very speedy shipping. You might want to consider them next time.
re: Any good luck with Saddlesore.netOneheart
Oct 8, 2002 10:28 AM
I've ordered tires from them three times... where else can you get Conti 3000 GP's for $25 each!!! The first shipment came in less than a week... the next took 2 weeks... I'm still waiting for the 3rd at 10 days.
re: Any good luck with Saddlesore.nettrekster
Oct 8, 2002 12:46 PM
Thanks for the reply. When did you place your first two orders. I miss calculated when I said that it had been six weeks since ordered, in the first post. I found the print out from the order and it was 8/26/02 when I placed the order and still have not received them yet. I wish you the best of luck with your current order. There are other postings of people having problems with Saddlesore. I'm getting ready to take it up with my credit card company soon. Its very frustrating the fact that they don't answer e-mails. I've shot off about a dozen so far.
re: Any good luck with Saddlesore.netOneheart
Oct 17, 2002 3:40 PM
Now I'm also worried... The tires I ordered 4 weeks ago have yet to arrive. I've also sent e-mails without reply. I suggest no one else order from them till they get come around.
Oct 21, 2002 10:27 AM
I ordered a wheelset in early august. No wheelset. no answers to emails. no one answers the phone.

I disputed the charges with my credit card company. they managed to get a hold of saddlesore. It seems when you have access to their bank account, they see fit to answer your requests.

Unbelievably, they are disputing the credit card company. In essence, they are disputing that I never received my product. In my book, this moves them from extremely unprofessional to the realm of fraudulent.

Anyone else had better luck lately?
Oct 22, 2002 11:35 AM
No better luck here but if need someone else to tell their story of not receiving products from Saddlesore let me know. Maybe it would help convince your credit card company. I'm going to call mine now to dispute my charges for tires I never received. Good luck!!!!
Oct 25, 2002 11:08 AM
I've still not gotten my tires....
I'll also check with my credit card company. I wonder if there's some international Better Business Bureau we can turn them in to...