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Bad experience with www.sdeals.com(6 posts)

Bad experience with www.sdeals.combiknben
May 7, 2001 6:30 PM
I ordered the following:
-2 victoria tubs
-1 magnesium stem
-1 TA cassette

The next day I receive an E-Mail explaining that the stem is not available in the length I want. They suggest sending me a different stem or waiting about a week until the stem arrives. I wait three weeks and send them an E-Mail asking about the status of the stem. The stem is not available yet.
At that point I needed the tires because my Zipp wheels were on the way. After a few more days I settle for the alternate stem and ask them to ship my order. The next day they respond by informing me that they don't have the alternate stem either, the tires in the color I wanted (plain sidewall), or the TA cassette.

After about a month of messing around I ended up at my LBS ordering what I needed. SDeals had nothing I ordered and left me hangin for weeks. Their prices are awesome but they don't mean anything if they don't have the items.
Good experience with www.sdeals.comPaulCL
May 9, 2001 9:13 AM
I'm sorry you had such a lousy experience. My recent order was delayed due to unavailable product too, but it seemed to be their supplier problem. John at Sdeals emailed me two or three times offering to cancel the order - which I did not. I rec'd my merchandise about two weeks after the order. Try them again, but ask if the items are in stock first. The prices are great, but prompt service from Ireland is kinda tough.
sdeals/goodDAVID RODRIGUEZ
May 17, 2001 1:20 AM
I,too,had good service from sdeals. I ordered Kseriums and Vittorias on a Saturday, got an e on Monday about the tire color not being available and did I want to change it or cancel. I canceled the tire order and was promptly credited and received my wheels in one week.Saved a hell of a lot of money for waiting a few days. They're great.
I agree, sdeals/goodtrx0x
May 18, 2001 3:28 PM
I too ordered from them. Actually, I emailed them a couple times, to ask for product info, and got fast, friendly responses. I ordered tires and a Mektronic set (very cheap compared to US prices) and received them in about a week. I'm looking to get a set of Kysriums sometime soon, you can't beat those prices.
I agree, sdeals/goodgmoney
May 19, 2001 10:46 AM
Sdeals is worth the wait and they have always great to deal with. I have shopped with them 5 times and will keep it doing it.
c
Try them againYoungRcR
May 20, 2001 11:11 AM
I ordered some tires but had to wait a few days for shipping but they got here about 3 days after the shipping notice! ALways had friendly and fast communication.