|Ebay Question - Can a seller remove a bid?||Fez|
Jan 12, 2004 11:58 AM
|I am selling a few non-cycling items on Ebay. Even though I clearly stated that I would ship to U.S. addresses only, I have a lot of people in foreign countries bidding.
As a seller, can I remove their bids? I can't find the answer on the Ebay help site.
|could contact them||DougSloan|
Jan 12, 2004 12:05 PM
|You could email them, explain, and ask them to withdraw their bids. Otherwise, bidding actually helps you, right?
Jan 12, 2004 12:13 PM
|I don't want the foreigner to have the highest bid, since I am not going to ship overseas. Then I am left without a buyer.
And people don't respond to emails very quickly, so I can't rely on them to remove their bid on a timely basis, especially if the auction only has less than 24 hours remaining.
In addition, buyers will be reluctant to retract bids. Aren't bid retractions tracked for a number of months and might it reflect badly on the buyer, hence the reluctance to retract?
|Search in ebay Help for 'cancel bids'||innergel|
Jan 12, 2004 12:24 PM
|There is a section in there that will describe how a seller can do it. Shouldn't be that big of a deal. I've seen the threat of bids being cancelled in the description of several auctions.|
|you can but might not want to.||Arnold Zefal|
Jan 12, 2004 12:35 PM
|just go to seller's tools, "cancel bids". but this will lower the price on the item. you can always sell to the second highest bidder (or highest domestic bidder) with a "second chance offer" feature. a link to this will show up in the bid history after the auction closes. also some overseas buyer's have domestic shipping addresses, so you may not have a problem in the first place.|
|Don't see the seller tools function||Fez|
Jan 12, 2004 12:47 PM
|Sorry, but I am a relative newbie as far as selling stuff.
I tried a search and it said it was temporarily unavail.
|add an adendum (addendum?)||treebound|
Jan 12, 2004 12:56 PM
|Re-state in clear terms that you will not ship out of the country and that you will only accept U.S. legitimate funds and that you will not deal with third-party shippers. Then add in something that you may sell to non-winners if you want to. If someone bids but does not meet your criteria (low history, bad history, overseas) and if they win your auction then they can put in a negative report on you and then you'll have to add a disclaimer but it will still show as a negative.
As mentioned, cancel their bids, and follow it up with an email to them explaining why. And be certain that you have in your ad something about your personal cancellation policy.
You just might have to cancel the auction and restart it with new disclaimers. You can then send an updated link to the new auction to the approved bidders.
And as always, YMMV (your mileage may vary).
Jan 12, 2004 1:27 PM
|2/3rds down right hand side, "cancel bids on my auction"|
|Go to Selling tab of My Ebay page after you logged into My Ebay||bimini|
Jan 12, 2004 1:30 PM
|And at the bottom of that page is a list of sellers tools I think it is the 3rd or 4th one down.|
|Yes, go to sellers tools - but why not ship overseas||bimini|
Jan 12, 2004 1:26 PM
|I believe it asks why you cancelled so fill that out also. It is nice to send an email to the cancelled bidder to explain why you cancelled.
I sell a lot of antique radio and stereo gear on ebay and I appreciate foreign bidders. A Good Made in the USA Zenith radio fetches top dollar in Hong Kong and Japan. As long as they pay the shipping what does it hurt. Often times they will have me ship 20-30 pound packages by air at $50 plus dollars and are happy to pay it to get thier prize sooner. I've shipped a lot of items to Asia, Russia, Europe and Canada and Never had a problem. I do stay away from Africa and South Americia since many of the scams come from there (unless I have had a positive email dialogue beforehand).