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Maiden Voyage Report(4 posts)

Maiden Voyage ReportpedalAZ
Nov 13, 2003 3:07 PM
I was getting ready to ride the new bike today and decided to put it on the stand for a few minutes to double check the derailleur installations. I discovered that the chain was rubbing the front derailleur cage in the biggest gear, so I started messing with the set screws. A few minutes later I heard a clunking sound and the front (left side) shifter was dead. Never having serviced a DuraAce or any other road shifter, I assumed I had done something wrong. My MTB uses SRAM twisters. Not wanting to make bad worse, I was off to the LBS. Diagnosis: a bad shifter, with broken innards.

Is this common for DuraAce? The wrench said there have been bad production batches where shifters will break after only a ride or two.
4 bikes, all Dura Ace, 2-8k miles, no problems.BIG RING
Nov 13, 2003 3:23 PM
re: Maiden Voyage ReportLIBoy
Nov 13, 2003 4:21 PM
Depending on when you purchased the shifter, Shimano warranties them. The problem is VERY common. I know riders that have had 2 defective shifters. Neither shifter is immune to the problem. I hope you have a good relationship with your LBS, 'cause you have to send it back for inspection by Shimano (2 weeks without it). My LBS gave me a loaner to use, but, I bought my bike there. Maybe Colorado Cyclist does the same thing. Good luck.
re: Maiden Voyage Reportgabaguy
Nov 13, 2003 9:21 PM
Shimano has a good warranty. Performance warranties them for life.