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Park Tool Pump Recall Trouble(2 posts)

Park Tool Pump Recall Troublepitt83
Nov 10, 2003 10:05 AM
Anyone else having a problem with this? I bought a PFP-2 pump in April or so. I noticed this recall notice on their website.

http://www.parktool.com/pfp2recall.shtml

So, I use the email route; no response for a month. I then called and was told a repair kit would be coming. That was 6 weeks ago and still nothing.

What should I do? I want a properly working pump and want them to uphold their obligations, but they seem unwilling to fulfill them.

I'm getting disillusioned with what I thought was a good company. Guess that since Pedro's sponsors my races, they're my new favorite tool supplier.
I got a notice toooutofthesaddle
Nov 10, 2003 10:44 AM
My notice said that a new pump (minus hose and guage) would be arriving via mail in Nov. Haven't seen anything but Nov isn't over.