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Paranoia about my bike being stolen while being seviced....?(38 posts)

Paranoia about my bike being stolen while being seviced....?Synchronicity
Sep 18, 2003 6:54 PM
Here's what happened yesterday (long story):

I needed to get this new headset installed & fork race put on a new fork. I had un-done the stem and everything & I was going to cut the fork & re-assemble the stem + everything myself. I pretty much do all other repairs myself.

So I ring up this bike shop hoping I could just get the headset removed & new one pressed in while I wait. He basically said he was too busy, blah blah blah. I said I'd rather not leave the bike there as it is expensive & I was worried about it being stolen. Also I don't want to have to make 2 trips to the shop. I was even willing to make an "appointment" for it, in a week's time if necessary. But it seems with every bike shop in town that you've got to leave your bike there overnight.

He said he had $10 million insurance, etc. But what I didn't tell him was that my bike was irreplaceable. What I did tell him, however, was that another bike of mine was very nearly stolen while I was looking around in another shop - the thievin' gits took the bike next to mine (& mine was worth more & closer to the exit!).

HE told me he'd never had one stolen, and that he worked on expensive bikes before (but I also didn't tell him mine was worth twice the price of what he calls "expensive").

Then he has the nerve to say that I'm doing MY bike a dis-service because I wasn't willing to leave it there. (I don't think that's fair: I service my bikes to perfection. I haven't had one missed-gear change in as long as I can remember - he wouldn't know)

He basically laughed and said I seem to have an issue with it being stolen, and what more could he say - then the phone call basically ended there. I was even willing to pay extra, but I thought he was going to make me feel like crap anyway, so I just let it go.

Well, I mean the staff (usually only one or two) only need to be distracted for ten seconds, and someone will be off with it. Not too sure what his shop-layout is like, but at another bikeshop, I know that the workshop area can be accessed by people easily enough, because it is an open-plan and the tiny counter doesn't really block anything.

It only takes some smart-arse to creep in the back entrance while they're serving at the counter, doesn't it? Quite frankly, I'm not willing to take the risk, no matter how much he be-littled me.

Now I've decided to make my own crown race installer & also HS cup remover out of 2 lengths of orange PVC pipe. I've decided to buy the $95 headset press tool from excel, as it is more critical with installing headsets than removing them. Also I have to install another headset on another bike that I'll be getting in a month or so.

Am I being silly with this one? Would you all leave your dream-bikes somewhere for hours on end, UNLOCKED, and where there is no-one else hawk-eyeing over your prized machine all the time?

I know I thought the same thing when I bought my first crank extractor "Oh I'll only use it once". I've lost count of how many times I've used that since.
Completely Insane! Just my opinion. (nm)Mr Nick
Sep 18, 2003 7:15 PM
What kind of bike do you have?MKD
Sep 18, 2003 7:19 PM
I have never worried about my bike being stolen even after my favorite LBS was burglarized after closig hours and several bikes stolen. (They were later recovered.) I know if my bikes were ever stolen that my LBS would take care of it. Why is your bike irreplaceable? I would love a new bike, even if it was exactly the same without the chipped paint, etc. It sounds like maybe you need to establish a good rapport with an LBS, then maybe you would get some special treatment. I know the guys at my LBS would do what you are requesting for me if I needed them to. However it sounds like you know much more about servicing your bike than I do so frequenting a LBS may not suit you.
Is this the nicest bike in the world...........................?Synchronicity
Sep 18, 2003 7:54 PM
Its a Kestrel 500EMS, clear weave can't get THOSE any more!
LOOK HSC3 fork, ZIPP 303 tubular wheelset, full-campy-record (carbon cranks), kestrel handlbar, Deda Mag 61 stem, tiso mag headset, alien carbon 'post, selle italia evo carbon seat, speedplay X1 pedals, Phil Wood Ti BB (NOT the "magnium", if you all must know; I'm not **completely** stupid), controltech race skewers & other SRP Ti bolts where they fit. Soon to have those black mavic brakes to complete the "stealthy" look.

Live the dream :-)
Is this the nicest bike in the world...........................?understated
Sep 18, 2003 8:38 PM
how long have you been waiting to tell everybody about that? Speaking for myself, a long time mechanic with experience at different shops, the problem probably could have been avoided if you had approached the issue a little softer. Most bike mechanics are very protective of their shops reputation and I fear the mechanic was probably a little put off by your comment. As well, the mechanic could probably tell that you were more interested in living the superficial dream of a good looking bike than the hard core rider living the dream of riding day in and day out.
I can tell I'm gonna get hammered in this post:Synchronicity
Sep 18, 2003 10:19 PM
just look at the response already!

Always the controversial one-
Seriously though, I want to /enjoy/ cycling, that's my dream. Nobody /needs/ such an expensive bike to enjoy it, I admit that. What else am I going to spend my money on? A car? Hah! - NEVER.
If your idea of "living the dream" is "riding day in and day out" that is your choice. Reading between the lines though, I think you'll soon tire of that. It is too much like a prison sentance. How many different training rides can you go on? You must do the same ones pretty often, or have you got 365 of them up your sleeves?

I prefer to relish each and every ride.
So if that means I avoid cycling in rainy days - so be it.
All I need now is Mr Durban himself from the LBS to respond! -nmSynchronicity
Sep 18, 2003 10:23 PM
You are acting like a jackass synchronicity...spankdoggie
Sep 18, 2003 10:38 PM
I would have kicked you in the ass and thrown your freaking bike 10 feet in the air, on the parking lot, outside, if I were the shop owner...

I would then ban you from my bike shop, and tell you never to come into my shop again.

You non trusting bastard. It is jackasses like you that make this world so hard to live in.


Being a Kestrel that would have broken it . . .pedalAZ
Sep 19, 2003 8:20 AM
they don't even survive falling off the roof rack of a parked car.
But do you relish your bike more than your ride?K_Zero
Sep 18, 2003 11:53 PM
This thread got me thinking...if you're given the choice between acquiring your dream bike or having more time to ride, I wonder how many people will take the bike over riding?

Synchronicity -- this is the first time I've read your post since I'm a newbie, but perhaps you're getting a lot of heat because you come off as "materialistic roadie" who values his ride more than "the ride"? I have nothing against people spending $$$ on their bikes, but I think you're getting a bit too obsessed with your Kestrel. From my experience, bikes shop is a very safe place for even the priciest bike!

Ride on,
Well, my idea of "expensive" roadie
Sep 18, 2003 7:34 PM
I've got no compunctions leaving bikes worth 2-4 weeks salary at a shop right near the door. I know the guys at the shop, I know thier attitude towards bike thieves, and like the guy said, shops carry insurance.

I don't think the guy was to out of line. Either you feel comfortable, or you don't, and there's not much he could have said that would change that. I'm not shocked that he wouldn't do the work on the spot. The nature of bike shop bussiness is unpredictable, he's got no way to know when he'll have the free half hour needed to do the work. I've gotten a headsets changed "while you wait", but it involved a one hour wait for the shop to close, then buying the wrench take out chinese and a six pack. I don't think "willing to pay extra" would have cut it. In fact, it probably would have gotten a bit of a laugh, and putting the guy under time pressure may in fact have been a dis-service to the bike if it resulted in rushed work.

OTOH, the bike shops I know of do lock thier "work on" bikes up pretty nicely. In fact, the shop wrenches put thier personal rides in exactly the same place, with exactly the same locks, which I think says a lot about the level of security.
re: Paranoia about my bike being stolen while being seviced....?RadicalRonPruitt
Sep 18, 2003 7:42 PM
I would recommend you take a camera there, and take pictures of your bike in the shop with a date stamp on the photos. That way you can have proof that your bike is there. Sounds like you are more paranoid about it getting stolen, and then the bike shop owner might deny your bike was ever there.

Your bicycle deserves it, and you know it. Now get that bike into the shop paranoiapants!
re: Paranoia about my bike being stolen while being seviced....?rwbadley
Sep 18, 2003 8:19 PM
That's quite a story.

I think I would say to just go ahead and buy the cup race installer and all and do it yourself. You'll feel better about the whole thing.

Myself, I would just take the bike in and not worry about it.
Paranoia? Yes. (nm)mickey-mac
Sep 18, 2003 8:23 PM
re: Paranoia about my bike being stolen while being seviced....?russw19
Sep 19, 2003 12:03 AM
I'll put this as lightly as possible.... get over yourself. I don't give a rat's butt how nice your bike is, the collective value of all the other bikes in the shop far outweight yours. It is completely asinine to have the attitude you have. If you called me and told me that you wouldn't leave the bike there because it would get stolen, I would probably have told you that I would never have time to work on your bike.

Put yourself in the shop's shoes here... you just told them that you are a paranoid and obsessive person... I personally wouldn't touch your bike after you told me that because I now know that no matter how perfect of a job I did on your headset instal, you would likely never be happy with it.

I have a nicer bike than you do... mine was a former Banesto Pro's bike, and I leave it at the shop after rides all the time. In fact, it was sitting there this weekend as I went out for a ride on another of my bikes. And I am not telling you this to try to show you up, but to let you know that your irrational fears are silly. How do you know that your bike would not be stolen from your house while you are at work? Do you wear it around your neck when you go to the movies? It's much better off at the shop with people around, especially in the repair area that had limited access from the shop's customers. If a thief wants your bike, they are going to take it. You can't stop them. You can only deter them. And what better deterent than having it under the watchful eye of the shop while it's there? And no matter how nice you think your bike is, I bet I have worked on nicer ones at the shop before. And I haven't stolen a customers bike yet.

But I can tell you two things... if you were worried about them scratching your bike, that's rational, but not having it stolen. And two, don't ever try to go back to that shop again. You just insulted the owner and all the employees there. You effectively called them all "thieving bastards" with your comments. I wouldn't want you in my shop after that remark, and I bet they feel the same way. Then, to complete the insult, you mail ordered a headset tool... I certainly hope you get enough use out of that tool to recoupe your investment and I hope your bike doesn't get stolen from your house too.

He is a freaking jackass.spankdoggie
Sep 19, 2003 12:17 AM
I agree Russ, but you put it much more succinctly.
re: Paranoia about my bike being stolen while being seviced....?Synchronicity
Sep 21, 2003 5:54 PM
I never said the bike-shop owners would steal it. I trust them. It is other people I don't trust. Hope that clears things up a bit. Yes I am worried about scratches too. My old MTB was scratched when it had its suspension fork installed.
Might be out of line here, but....Nigeyy
Sep 19, 2003 3:30 AM
First, I do understand Syncs worrisome thoughts about leaving his bike. It seems alot of people think he's crazy, but maybe it's more a case of how much you value the bike and your ability to replace it (e.g. Bill Gates might not worry about leaving a $10000 bike on a street corner, but I would!).

Having seen quite a few bikeshops, I do see his point. It would be ridiculously easy to get some five finger bicycle discounts at some stores if you had the inclination to do so. Sure bike stores have insurance, but can you replace your bike with exactly the same or get a fair price for it? Sorry, but I'm a bit cynical when it comes to insurance "coverage".

Secondly, Syncs seems to be coming into some flak for the poseur type bike he has. Maybe he is a poseur, I don't know -maybe he's a one man rocket 24x7x365 rider. But it's his choice, and let the first person who has soley chosen a bicyle on function over form step forward......

Having said all that, it's a THING. Admittedly a beautifully engineered thing, but you've got to keep "things" in perspective.
Sep 19, 2003 4:18 AM
Zipp 303 tubulars? Everyday wheels?filtersweep
Sep 19, 2003 6:22 AM
Those are your "everyday" wheels? That IS crazy- and sure to raise a few eyebrows at the shop.

I can't seriously believe you ride your bike as much as fuss about it. First of all, my "dream bike" has more than a few scratches from being ridden several thousand miles. It happens. My guess is you'd completely freak if this happened to your bike.

If someone stole my bike, I really wouldn't mind- I'd update it with a newer frameset!
You make me love my beaters even moreContinental
Sep 19, 2003 4:35 AM
I have 4 bikes worth each from $300 down to nothing. I think it's fun to put together the nicest possible bike for the least amount of money. You should try it. It would reduce the anxiety in your life. You could experience the joy of riding in the rain. And it's really cool to buy a bike for $300.00, ride it for 2 years while getting multiple compliments from people riding bikes worth 10 times more, then sell it on Ebay for $299.95.
yup againSteve_0
Sep 19, 2003 4:42 AM
A single beater here. (Saddle is probably worth more than the rest of the bike). Not a care in the world.
Life's too short..............Len J
Sep 19, 2003 4:47 AM
to worry like this.

I have always said that I would never own a car (even if I could afford it) that I would feel uncomfortable parking in the mall parking lot. Lif is way too damn short to worry about items.

There are rational fears and irrational fears, this appears to be an irrational fear. What is the worst that can happen? The bike gets stolen (on very very small probability) and you get another bike. You are still OK, no one got hurt. I realize that this particular bike is important to you but it is after all only a bike (albeit it a nice bike).

As a result of my accident, I was able to buy my dream bike. It is way more than I have ever spent on a bike before. It is a pure fivilous purchase. But I love it, it's a great bike. Do I think twice before I leave it leaning against a tree on an organized ride? Yes, but I still leave it. It can be replaced, maybe not exactly, but still it's only a bike.

You seem to have way to much of yourself invested in this object, it doesn't sound healthy. may be time to reaccess.

I think your doing your own work is the second best solution (to getting over it).

Good Luck.

re: Take it to a high end shop and do not worryhudsonite
Sep 19, 2003 5:01 AM
If you are worried:

Find a high end shop that sells Colnago, Seven, Pinarello or other high to very high end frames. Any shop that sells top-tier, ultra expensive bikes are going to be concerned about security. You will pay more for the service, but you will not have to worry about your bike being stolen. And if it was stolen, they would have the insurance to cover it.

No owner of an LBS that caters to the wealthy is going to mess around with security or quality service.
Being a firm believer in Karma--->>ZenJones
Sep 19, 2003 5:34 AM
I think Synch will have some serious Life Lessons to learn soon in his Life.

Ummm, ahhhh, hmmm... like, for instance, the death of a loved one, natural disasters, etc...

maybe I am too old school but after watching 9/11 and losing friends during that day or my moms death from bone cancer in 1997-seeing someone post so preciously about a combination of carbon fibre, rubber, aluminum, leather and the like makes me sad. Really sad.

Life is far too short and important to waste more than 5 seconds thinking obsessive, self-absorbed, narcisistic horse doo-doo thoughts like your initial post outlines.

Quite tragic.

God forbid Synch is the rider(if he has time to ride after he spends the better part of his day fawning over his 'expensive' bike)who comes up on you after you've taken a bad fall... while you lay on the ground needing help, he'll be running around with his bike finding the 'perfect' place to lay it down before helping you.

I say, "It's time for priority in your life."
No wait, hang his post!Nigeyy
Sep 19, 2003 6:02 AM
I don't know whether or not what you say about sync is true... BUT:

Read his post again. He's not stating a love of his bike over people (maybe he does believe this -but he doesn't say it). And telling him he's got serious life lessons to learn might be a tad insensitive not knowing where he comes from. From my reading of his post, he's writing about his concern about leaving his bike in a potentially insecure place.

I believe I have my priorities straight (things = not very important, people = everything), but I'm not sure you can read that into what he posts.

Put it this way:

If you work hard, save up and go out and buy a super-duper bike, you have the right to be cautious about losing it. I'm not sure this is about things vs. people.
No wait, hang his post!ZenJones
Sep 19, 2003 8:37 AM
Yes, I might be wrong BUT... in my experience(which is the only experience I know of until I learn of someone elses and therefore add to mine)people that covet "things" usually have major issues in other aspects of their lives.
No wait, hang MY post!Synchronicity
Sep 21, 2003 6:51 PM
I really don't know how you can claim to know that much about me, Zen.

*You couldn't be more completely wrong. How do you know the extent to which I care for other things, such as people, the environment, the planet?

*Hypothetical situation: If my dog died, I KNOW I'd break down and cry. If I could smash that bike into smithereenies with a sledgehammer and bring the dog back to life, I'd do it **without hesitation**.

*If I thought the world would miraculously be solved of all its problems if I tossed that bike into a boiling vat of molten lava, I'd do it for sure. It goes without saying.

*I do give to charities. But that has nothing do with the topic, does it? Nor do my feelings for other people in this world.

*And I have had TWO accidents, so I DO know how it feels. I would stop & instantly help, even if it meant leaving the bike in the middle of multiple lanes of traffic. I wouldn't even have to think about it.

*But are you that naive that you don't think a bike could be stolen from a shop? My they're absolute fortresses of security, bike shops are! Why take the risk if it can be prevented by having the service done while you wait? It doesn't mean I don't care at all about anything else. Talk about assumptions. If you want to draw your own conclusions about my life, know that you're waaaaay off, son.

*And as someone once told me on a motorcycle forum,
(when I responded to a stupid post with one of these "words of wisdom" speeches) they said: "for someone who claims to be so moral and everything, you should learn to have some tolerance". Out of 50-odd replies, it was the ONLY one that made ME think. Maybe you should learn it too.


*For the rest of you, I'm not some rich snob that never rides. It took me over a year to save up for that bike.
That is why I actually care about my bike. If I earned more $, then naturally I wouldn't give a sh%t. The question is: would you prefer someone like that?? Someone like the guy on the "hot deals" forum that bought a US$7000 titanium "seven" bicycle, and rode it 100

*Go and have a look. His post is still there. I responded accordingly. Go and look at the date of my reply. It was before all this crap came up. It begins with "how much should I sell the best bike in the world for?"
*Found it:

*The only reason I quoted the entire parts list is that if I had have just said "A kestrel", then you would have all said, "well that's nothing extraordinary".
It almost seems like I'm damned if I do & damned if I don't.
Definitely don't leave it at a shop. Don't even ride it.OffTheBack
Sep 19, 2003 6:26 AM
My God, if you were out riding, you could have an accident and damage the bike. There's glass and gravel and drunk drivers out there. Put that bike in a hermetically sealed vault where nothing will ever happen to it.
I hate leaving my bike as well but because I might miss a rideandy02
Sep 19, 2003 6:29 AM
The shop I go to knows me and knows how obsessive I am about riding everyday. Less then 200 miles a week and wife starts to fill water bottles. If it is something they can't fix while I wait then they usually will take it after my ride and get it back to me by the next ride (less then 24hr). But I also buy everything I can from them. A few items are cheaper online then then what they can buy it for.
do the HS yourself w/a big screwdriver, hammer & a C clamp (nm)cmgauch
Sep 19, 2003 6:42 AM
Never had a bike in the shop..lemmy999
Sep 19, 2003 8:35 AM
I do all of my own work and when I needed something to install a headset with, I had my father make something. If the bike truly could not be replaced, I would just buy the tools and do it myself. A local motorcycle shop was broken in to a few years back and several bikes from the shop were stolen. The shop claimed they were not going to pay for the replacement. I think they ended up finding the motorcycles, so I don't know if they would have had to pay (or their insurance) at some point or not though.
I'd be more worried about scratchesJFR
Sep 19, 2003 9:35 AM
I had a mtb scratched when at a shop. It was in for it's new bike tune up after about a month of riding. I didn't notice the scratch for a couple of days and never did tell the shop cause I hadn't noticed it when picking it up and had no way to prove I hadn't done it since picking it up. And what would they do anyway?

The ironic thing is that I had specifically asked them to keep it somewhere safe where it won't get messed with or scratched. (Yes, scratches are more acceptable on an mtb than on a roadie, but I prefer to do them myself and have a story behind the good ones, NOT that my LBS did that one).
Not overly paranoid....not completely anywayLowCel
Sep 19, 2003 9:45 AM
Last Winter my brother took his Fat Chance "Yo Eddy" into his local shop in Charlotte, NC. He was just getting a new rear derailleur adjusted. If you are familiar with Fat Chance you know that they are no longer around so the bikes are irreplacable.

The bike shop told him that they couldn't get to it so he left it there. When he went back to get it two days later the shop had some bad news for him. Apparently someone had come in the back door and stolen his bike.
Which shop?Fatnslow
Sep 19, 2003 10:54 AM
Which shop was that? I sure as hell don't want to take my bike there.

I like to think my shop is one of the good ones, and I've scoped out their layout and it would be pretty tough for someone to walk out with a bike.

My bike is replaceable though.
I dunno....LowCel
Sep 19, 2003 11:01 AM
Sorry, don't know the names of the shops in NC. He told me the name but I can't remember. I have only been down to visit him a few times and I can't remember the names of the shops down there.
Boil it down to this...funknuggets
Sep 19, 2003 12:24 PM
Looks like an overly verbose way to say this:

1. I have an expensive bike
2. Silly LBS must not understand the fact that this bike costs more than Schwinns and Fujis
3. He doesn't have the tool, or could have fixed it himself
4. Was miffed they couldn't "squeeze" his expensive bike in because obviously he is wealthy (not).
5. Was not impressed by their security concerns.

My verdict: Unrealistic expectations that people have the same concerns and lust for his bike. Regardless, instead of getting sympathy... he simply should have gone to ANOTHER LBS that works on such "uppity" bikes, and base his decision on their alarm system. Heck, take it to where the real riders go, and maybe there, your bike would be middle of the pack and not theft-worthy.

But... nice bike nonetheless but I would rather have my LOOK 381 TEAM CSC with KYSRIUM SLs, EASTON 90 STEM AND BARS, FLITE SLR,...BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH.

Sheeshe, if you want someone to do your work, then freaking wait your turn. Shoulda learned that in kindergarden.

Just a thought.
Amen Brother!!!!!!!!!nmTNRyder
Sep 19, 2003 7:59 PM