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Why I don't care for UPS(6 posts)

Why I don't care for UPSHigh Gear
Sep 8, 2003 7:01 PM
I see packages all the time being delivered like they went through a compactor. When my frameset box arrived at my work looking like the others have, I freaked. I was the last frameset in my size and haden't been made for years. Luckily the part that was crushed was open space under the head tube. If you send something fragile like a frame UPS...Make sure your using a WOOD box. Fedex is the way to go.
re: Why I don't care for UPSElefantino
Sep 8, 2003 7:40 PM
I've sent many frames via UPS and never had a problem. Even Fedex muches the occasional box. It's how you protect the frame on the inside that makes the difference. On many of my frame shipments, you could walk all over the box and not do a thing.

FWIW,
He who does not work for UPS
Proper packing is the key.Spoke Wrench
Sep 9, 2003 8:03 AM
During the time that I owned my own shop I received over 1,000 bikes via UPS. I had exactly zero damage claims. I assume that the reason you hear so many UPS horror stories is because most individual shoppers don't package bikes as well as the factories do.
I see it all the timeTig
Sep 9, 2003 4:29 AM
When we special order a bike for a customer, it is usually shipped to us via UPS. Just last Friday I received a cruiser shipped from J&B that had a crushed headset lock nut. Shipping with UPS in a regular bike box is always a risk. When I pack a customer's bike for shipping, I like to use a larger than needed box so there is space for extra cardboard lining.
As if I'm not stressed enoughCrankist
Sep 9, 2003 5:28 AM
over yesterday's UPS shipment of my new bike, ya gotta go ahead and post a pic like that...Got 'ludes?
Fed Ex...PsyDoc
Sep 9, 2003 9:30 AM
...just dinged-up the headtube on a brand new Serotta CSI. Now the guy has to wait a few more weeks for it to get fixed; I am sure the wait will be extra painful. His quote:

"When it absolutely, positively, has to have a ding in the headtube...use Fed Ex."