|Carbon Lord cranks----stay away!!!!!!!||rogue_CT1|
Aug 12, 2003 7:19 PM
|I bought a set of cranks off ebay from Sabin West, aka Carbon Lord. Initially I had a problem with the cranks in that they were not milled properly and would not fit on the spindle of my Record BB. I was able to get them to work and have been riding them without a problem until recently. Now they squeak and click when I climb out of the saddle. I know it is the cranks because I installed my Record cranks and there is no noise what-so-ever.
Carbon Lord claims to have a "Lifetime" replacement warranty so I decided to contact him by e-mail. Over the past week and a half I have sent 7 messages to him without a response. I sent him an email under my wifes email address expressing interest in buying cranks. Of course, he responsed immediately to that message so I know he is not out of town or anything like that.
Does anyone have any experience with Carbon Lord? What do you recommend that I do to get my cranks replaced?
For anyone else out there considering Carbon Lord cranks I would recommend that you seriously reconsider. I think you would be better off paying a little extra money and get a set from a reputable company. In my opinion Carbon Lord's warranty is full of sh!t.
I am facing the fact that I was scammed and I'm out $200.
|re: Carbon Lord cranks----stay away!!!!!!!||spookyload|
Aug 12, 2003 8:42 PM
|Sabin West used to sell stuff here in the late 90's. He got a really bad rep for being very defensive about his products(used at the time). People would buy frames and what not, and when they came, if they commented on them in the trader forum, he would get very loud rude and even threatened to track someone in chicago down once. He was one of the reasons the good trader/bad trader forum was down for a while. I wouldn't expect anything from him now that you have a problem.|
|re: Carbon Lord cranks----stay away!!!!!!!||tirider|
Aug 13, 2003 11:23 AM
|I purchased a set of all carbon, Shimano compatable cranks from him a while back. After installation, I noticed that one arm wasn't milled quite right and was off by about a half centimeter in how it pressed on to the spindle. I contacted him and he told me to send the set back so he could check it out. His e-mails during this time were prompt and courteous. It turned out that they were all like this and finally he sent me a refund check. There was a point at the end of all this where I didn't hear from him for over a week and I must admit, I too thought I'd been scammed. Have you tried calling him on the phone? FYI, after having seen these cranks, I'm pretty sure they are made by the same overseas company that makes Supergo Weyless carbon cranksets, and as such, I'd be leary of the quality control on those too. The reason I originally went CarbonLord over FSA cranks is that I hate the look of the 2003 FSA Team cranks with that big red strip down the arm. I however found a set of 2002 FSA cranks with the old minimalistic style decal and am very happy now :)|
Aug 13, 2003 1:32 PM
|My understanding is that many of these carbon crank manufacturers use a Taiwanese company called Nytex to produce their cranks. A quick Google Search produces a bunch of stuff....|| |