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Replacing a crashed Trek 2300 frame(6 posts)

Replacing a crashed Trek 2300 framesuperdog
Jul 15, 2003 11:28 AM
My coworker crashed his Trek 2300 in a race last weekend. The bike shop quoted him $800 for a new frame. I thought that was a little high.

I realize crashes are not covered under warranty but I do remember several people on this board talking about how Trek stepped up to the plate and sold them new frames at a substantial discount when this happened to them.

To the people that received discounted frames... did you contact Trek directly or did you go through your LBS?
re: Replacing a crashed Trek 2300 frameBill B
Jul 15, 2003 4:46 PM
I've got a brand new 2003 2300 frame and fork with a headset that has never been built that I will sell for $500. It's a 54.
Frame is a 58 cm ( nm )superdog
Jul 16, 2003 7:29 AM
re: Replacing a crashed Trek 2300 frameNeedSpeed
Jul 15, 2003 7:09 PM
My experience with Trek was pretty awesome. I had a 2000 model Trek 2200 frame. An LBS discovered a hairline crack at the base of the seat tube at the bottom bracket. I took it back to my LBS, Revoultion Cycles in Washington, D.C. The shop was cool and contacted Trek and sent back my 58cm frame. I had the option of getting the exact same frame at no charge, but decided to go with the new, lighter ZR9000 alloy 2300 frame that had just come out. I paid about $400 or $500 difference. I got a 60cm frame and the thing rides like the wind and is super light. The only part that sucks is that you have to pay to have your new frame built back up again, which depending on your LBS, is around $120-150. It took about three and a half weeks to get my frame.

One more thing: From what I understand, the way the Trek warranty was explained to me, you MUST go through your LBS because they buy bikes/frame from Trek at wholesale prices and then sell them for profit. So what happens is Trek replaces the frame to the LBS and then THEY honor Trek's lifetime warranty (within reason).
Don't forget to sell the old frame on ebay (nm)CHRoadie
Jul 16, 2003 7:29 AM
nm
What a coincedence...superdog
Jul 16, 2003 7:33 AM
The frame has a dent on the top tube. The ad could read something like... "Small cosmetic dent in top tube caused during shiping."