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Federal Express stikes again. Is it a vast right-winged conspiracy against the USPS?(16 posts)

Federal Express stikes again. Is it a vast right-winged conspiracy against the USPS?Kristin
Jun 25, 2003 7:07 AM
As feared, the box arrived a little worse for wear. However, Dave Hickey will have to advise me on whether or not this looks properly packaged. I would say, "No," but then I'd be saying I don't deserve a claim if the wheel is damaged. Peaking into the box through one of the several holes doesn't reveal any obvious damage. The frame and fork are bubble-wrapped, but the wheels are not.
This the urban camo commuter? nmTower
Jun 25, 2003 7:18 AM
Yes, hopefully. There is at least a wheel in the box. nmKristin
Jun 25, 2003 7:27 AM
... ever see the cult classic movie Brazil???Akirasho
Jun 25, 2003 7:21 AM
... most vendors who ship wheelsets include plastic snubbers to keep the axles from poking through... but many private sellers don't have 'em...

I'm a geek, and have saved almost every box my wheels came in... and almost every snubber (most commercial non wheel specific cardboard boxes are expensive).

Are the wheels true?

Be the bike.
Its like 5am on December 25Kristin
Jun 25, 2003 7:26 AM
I have to wait till I get home to open it. I'll know more tomorrow.
... what the hell is she smokin'???!!!???Akirasho
Jun 25, 2003 7:30 AM
... ok, just let us know what's up by New Year's...

Be the bike.
re: Federal Express stikes again. Is it a vast right-winged conspiracy against the USPS?Dave Hickey
Jun 25, 2003 7:34 AM
Please email me at dhickey@hotmail.com
Interesting...funknuggets
Jun 25, 2003 7:48 AM
If you look, the box is worn and scuffed on the outside, as if something slid back and forth on the top, and the ragged edges of the hole protrude inwards, so it seems the greater likelyhood that something on the outside pressed into your box, rather than your wheel or whatever that is poking out. I could be wrong, but I have never dealt with USPS or Fed Ex on damages before... just UPS, which has been decent, aside from the fact that they reimburse the seller, not the recipient.
Interesting...Dave Hickey
Jun 25, 2003 7:52 AM
Funk says "aside from the fact that they reimburse the seller, not the recipient."

The carrier will reimburse the paying party. If the freight charges are prepaid, the seller will get reimbursed. If the charges are collect, the recipient gets reimbursed.
FedEX Ground is a little differentalmccm
Jun 25, 2003 9:10 AM
They actually pay the person filing the claim. I received a bike and the wheels were packed separately (one box for the bike and two other boxes for the wheels). This was prepaid by the seller. The wheel boxes were both damaged and the skewers were bent (the seller shipped the wheels with the skewers in them and the skewer ends were wrapped in bubble wrap. The wheels were still true so I filed a claim for new skewers and FedEx paid me without any hassle.
FedEX Ground is a little differentDave Hickey
Jun 25, 2003 9:19 AM
That's interesting. They shouldn't have. Trust me, I'm very close with workings of FedEx(hint, hint).
FedEX Ground is a little differentalmccm
Jun 25, 2003 9:58 AM
Actually, they told me on the phone that they would only pay the shipper. However, I read their claim form to them and it said that claims for FedEx Ground would be paid to the person filing the claim. The person on the phone insisted that I was wrong but I sent in the claim and they sent me a check.
A tip for anyone receiving a package like this.Dave Hickey
Jun 25, 2003 8:01 AM
When you sign for the freight, make sure you note the following " carton recieved with holes. possible damage. subject to inspection".
Won't always workMR_GRUMPY
Jun 25, 2003 9:00 AM
If you receive that box at work, some guy in the receiving department will sign for it. It's doubtfull if he will understand the problem of a few holes in a box.
I'd fire the guy in receiving...Dave Hickey
Jun 25, 2003 9:22 AM
It's the guy's job to look for damage before he signs for freight. He, of all people, should know proper procedure.
It depends on what sort of business you are at.MR_GRUMPY
Jun 25, 2003 10:01 AM
Where I work, a torn box could hardly damage the contents.
You you ship computers, a torn box could be a big deal.