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cambria bike order(7 posts)

cambria bike orderbm
Jun 5, 2003 11:33 PM
anyone ever order from cambria bike, the website?

put in an order few days ago, but got no order confirmation. checked the credit card, and there aren't any charges.

so emailed and waiting to hear from them. just wondering if anyone else has had similar problems.
re: cambria bike orderJerryZ
Jun 6, 2003 12:22 AM
I placed an on-line order with them a few weeks ago. Nothing happened for several days. I phoned them, the agent said that the item was in stock and he would send it that day. More days past with nothing happening. I called again and they told me the order was cancelled and asked if I'd like to order again. I told them they could leave it cancelled. Needless to say, I won't bother again. Good Luck!
re: cambria bike ordermja
Jun 6, 2003 3:52 AM
Great website, worst customer service. They're not crooks: You will either get your stuff or keep your money. But you will wait, and wait, and wait. I don't order from them anymore.
re: cambria bike orderc722061
Jun 6, 2003 4:54 AM
I ordered parts from them before. There were no confirmations or anything but parts usually arrived in less than 10 business days. I am not sure about bike order though.
re: cambria bike orderKEN2
Jun 6, 2003 6:46 AM
I've ordered from them many times, never had a problem. They're more mtn. bike oriented, and there are many more opinions/experiences over on the mtbr.com board.

Best luck with them is usually phoning, not using the website order system. Get them to make sure it's in stock, specify shipping, etc. while you're on the phone.
re: cambria bike orderTWD
Jun 6, 2003 8:31 AM
Good luck.

I ordered a SS hub from these guys last February (make that a year ago February). No confirmations or anything. I emailed them about 3 weeks later to see what's up and they say out of stock will be here any day. Another month or two passes. I try back, no response, Six months later, try again just for the heck of it. No response.

16 months later I'm still waiting LOL!!!
Avoid ThemRoadrunner25
Jun 6, 2003 8:38 AM
They rarely have anything they list on their website, they use bait and switch.

I placed 3 internet orders with them. Each time the order was wrong and took over 2 weeks to deliver.

And every time I called customer service I encountered some rude person with an non-chalant attitude.