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need eBay advice(13 posts)

need eBay advicetarwheel
Jun 2, 2003 9:28 AM
I auctioned my old Bianchi frame on eBay a couple weeks ago and posted an ad on RBR. The winning bidder e-mailed me after the auction and said he was out of town (on his honeymoon) and would contact me by June 1 to make arrangements for shipping and payment. I wasn't thrilled about that but said OK, contact me as soon as you get back. I still haven't heard from him and I suspect he may have changed his mind. The guy had no negative feedbacks on eBay, but hasn't responded to several emails I have sent him.

What would you do in a case like this? At least 6 people bid on the frame, with several meeting my target price. The 2nd highest bidder lives about 50 miles from me and had contacted me before the end of the auction to see if he could pick it up in person if he won the auction. The winning bidder liveds all the way across the country from me, so shipping would be higher than I had anticipated. How much time should I give the winning bidder to contact me or send payment?
re: need eBay adviceDave Hickey
Jun 2, 2003 9:38 AM
I'd send a final demand to the first bidder. If he doesn't reply, contact the second highest bidder.
re: need eBay advicerayclark
Jun 2, 2003 9:45 AM
Personnaly I think you have given him plenty of time. How much time is required to send payment? I would send one last e-mail to him and then wait till tomorrow. If he doesn't contact you then sell to the next bidder that was interested in it.

Ray C
It must be fate...Marketing Dept
Jun 2, 2003 10:12 AM
I seem to recall last week or so you said something about having some "pains" about saying good-bye to an old friend.

KEEP THE BIANCHI, I turned mine into a 53X14 single speed (ACS BMX freewheel) and I have had a blast on it for the last couple of weeks.

Where else can you have so much fun and hang on to some memories for a few bucks?

Email the honeymooner and tell him the sell is off! Apoligize to the Bianchi and make up with a new roll of bar tape and a killer 35 miles on the SS set up.
re: need eBay advicerussw19
Jun 2, 2003 10:14 AM
If I am not mistaken, I believe Ebay rules state you have to wait 30 days. Even if you put it in your auction that the winning bidder has to pay within 10 days, I am pretty sure you are contractually obligated to wait 30 according to Ebay. You should double check that first. Otherwise you can be in some trouble. If you sell the frame to the next bidder and the same day the guy pays you, you may have to produce some product. But I really don't see what they could do to you if you didn't except kick you off ebay.

Double check it, but I think ebay's rules state you have to wait 30 days.

Russ
good adviceclimbo
Jun 2, 2003 10:33 AM
plus if you do go to the second bidder too early, the first bidder may give you an unpleasant feedback (fair or not). May hurt you in future sales if you are a regular ebayer.
couldn't find 30-day limit in rulestarwheel
Jun 2, 2003 11:00 AM
I checked the eBay FAQ on selling and didn't find any mention of a 30-day waiting period for payments. They do describe an option where you can contact other bidders if the high bidder doesn't pay, but it doesn't say anything about a time limit. They do recommend sending a 2nd notice to buyer and several other more "threatening" options.
I was wrong, here's the info...russw19
Jun 2, 2003 5:37 PM
Non-Paying Bidder/Buyer Policy
Step 2: Send a payment reminder (optional)

What to do Send a payment reminder email to your winning bidder. You can customize the email before sending it.
When to do it Sending a payment reminder email: Sending a payment reminder email is optional. It may be sent after 3 days but not past 30 days after your listing closes.

Here's where the info is located....
http://pages.ebay.com/help/sell/bidders_payment_reminder.html


They also say that you can file a non-paying bidder form which gets you your listing fee back... they say to file it between 7 days after your auction ends to up to 45 days after auction end.

Hope that helps you,

Russ
but it's only June 2KenS
Jun 2, 2003 1:28 PM
He is only a day late at this point. I would give him a reasonable amount of time, say a week. Contact the second bidder and let him/her know what has happened thus far.

BTW, what kind of person is ebaying on his honeymoon??
the honeymoonertarwheel
Jun 3, 2003 4:16 AM
That's what gets me. The guy sends me an email shortly after the auction ended, saying he was on a honeymoon cruise, asking my indulgence in waiting until he returned on June 1. I email him back, saying, OK but send me an email as soon as you get back. It's now June 3 and I still haven't heard from him. I have sent him several reminder emails, but no responses. Meanwhile, I've contacted the #2 bidder -- who only lives 50 miles away from me -- and he still wants the frame and is willing to come pick it up. I told the #2 guy I would give the high bidder one more day.
the honeymoonerJS Haiku Shop
Jun 3, 2003 5:21 AM
if the auction ended a couple weeks ago, that means he's already put you off 1-2 weeks. he was due to contact you on june 1, and is now 2 days late on his own ETA. typically i wait 3 days after auction close for contact from a winning bidder to relist or offer to the second bidder. most of the time, though, they contact me within a few hours of auction close.

give the guy another day and then make a decision. i'm going to have to go with Marketing here and say it's fate, keep the bike and set it up as a third. if you're not so hot on fixie/ss, make it an all-rounder, fat tire fire road bike, "townie", or whatever. you have two at home (right?), might as well have another.

what size, btw?
Relistjtolleson
Jun 3, 2003 6:33 AM
Contacting the second highest bidder is an eBay no-no, I believe, and does not give any protection to you (or the ability to give or get feedback).
actually ...tarwheel
Jun 3, 2003 7:02 AM
eBay has a option where you can offer the item to other bidders if the high bidder doesn't come through. I just would rather avoid dealing with eBay again and all the tons of emails since I've already communicated with the 2nd highest bidder, he lives nearby, and I wouldn't have to deal with shipping.

As much as I would like to hang onto the frame and build it up as a single-speed, I just don't need another bike. I've got 2 nice roadbikes and a mtn bike set up the way I like them, and just don't have room in my garage for a third one. I would rather that someone else make good use of the frame, someone who would really appreciate and ride it.