May 20, 2003 4:28 AM
|I bought a custom steel frame last year and after waiting months for it to arrive, while putting it together I found that the front deralier mount was attached incorrectly. I had to strip it back down again and send the frame for repairs(Strike one)
I got the frame back about a month later and although the deralier could not be mounted parallel to the chain rings, it was workable. However after a couple of weeks riding, noticed that my 23c tire was rubbing the seat sube while pedaling with a lot of force. I had to strip the frame and send it back for repairs(Strike 2)
The frame came back about two weeks later after having an impression pressed into the back of the seat tube to make room for the tire. It seems that the act of changing the shape of the rear of the seat tube has changed the rest of the tube, once again making the deralier attachment tab too far out of line to work correctly. It will have to be sent back and repaired again(Strike three)
Not only that, the worn away pearl white paint on the seat tube was replaced with and ugly standard white strip(Strike four)
The bike was my pride and joy before I found these problems and now I don't want to even see it again. I don't think I can trust his sloppy workmanship and there is NO WAY that I want to ride a bike with this guy's name all over it.
I think I'll request a refund and get a standard prduction bike. Do you think I have a legitimate case for getting my money back?
If I had not had a spare frame my season would have been completely ruined. I've been hesitant to cause too much touble because the builder is a close friend of my team manager and some of the team's elder statesmen but enough's enough... right?
"Feed up" in Japan
|re: Three strikes?||climbo|
May 20, 2003 5:32 AM
|WTF? If it's brand new and custom it should be perfect, otherwise get your money back and but a production frame from somewhere else.|
May 20, 2003 6:13 AM
|WTF is right! Get your money back. Regardless of how good a friend the framebuilder is to your teammates or coaches, they will understand these problems if you explain it to them. Just because someone is a friend does not give them the right to pass off shoddy workmanship, esp. on a custom frame! There are too many framebuilders out there who would love your business to put up with that.|
|Who is it?||RJF|
May 20, 2003 6:57 AM
|What is the name of this framebuilder? I want to make sure I don't buy a frame from him.|
|Thanks for your advice, the manufacturer is...||hayaku|
May 20, 2003 4:19 PM
|based in Japan and has made awesome bikes for everyone else. I'm starting to think that he's just got something against me.
The guy's bikes have featured on this disscusion board a couple of times and gained some interest but if you're thinking about a Nakagawa bike, I whole heartedly reccommend that you look somewhere else.
I'm communicating in Japanese so it takes a while and is more difficult than if I were at home. However, I'm in the process of writing up a draft of my request. Once again thanks for your help and thanks for your support.
I'll let you know what happens, maybe with a "My new ride" post. Thanks