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Who has ordered from Maestro-UK ???(13 posts)

Who has ordered from Maestro-UK ???PaulCL
May 12, 2003 5:51 AM
I may be forced to order a new frame today or tomorrow (see one of the "bad day" posts below)

A few questions:

Pay with credit card?
Once ordered, how long until arrival??
What shipping fees were there? or What was the cost above Maestro's price??
Were you/Are you concerned with warranty issues buying in Europe??

Thanks. Paul
re: Who has ordered from Maestro-UK ???gregdogg62
May 12, 2003 6:08 AM
I have ordered two bikes from Maestro. Bith times I used credit card and they arrived in less than a week. Warrany issues may be a problem, somebody else might have more info on that, but when I ordered my bike the conversion rate was so good it was worth the chance. The owner is great and will talk your ear off if you let him. Shipping I thought was less than a hundred dollars, but it has been a few years.
"will talk your ear off " hey..gregdogg62PaulCL
May 12, 2003 7:38 AM
Did you call Mike overseas?? I assumed that all the transactions were handled via email. Or did Mike call you??
"will talk your ear off " hey..gregdogg62gregdogg62
May 12, 2003 12:43 PM
I talked to him on the phone a couple of times when I was deciding on what bike to get. At the time my roommate was dating a girl from England and we had a good phone plan for international long distance calls. I talked to him for awhile about his trip to watch one of the classics and about when he used to race and build his own bikes. He is a really nice guy. The main reason I called was so that I didn't send my credit card # via email.
re: Who has ordered from Maestro-UK ???djg
May 12, 2003 6:17 AM
I bought a CT1 with a fork (and HS and BB) from Mike at Maestro. He was very good to deal with.

I paid with credit card.

My order was shipped within the week; although in my case I was getting a frame that was already in stock. He just needed to install the bottom bracket for me (and hs races). Packaging was great.

Shipping and insurance was something on the order of 75 bucks, but that was well over a year ago--things might have changed.

I wasn't concerned with warranty issues because I don't attach much value to frame warranties. Personally, I've only ever done serious damage to a frame in a bad crash that wasn't covered under domestic warranty anyway. I realize that a manufacturing issue is possible, I just don't think they frames fail very often. So I figured: if it's defective on arrival, I'll send it back. If not, I figure it will be ok and I'll take a small chance on big hassles getting warranty service in favor of a huge discount on the frame.

If you are highly risk averse, you might very reasonably want to pay more to get someone local who will stand behind the (longer) warranty. But that wasn't me.
Thanks guys...PaulCL
May 12, 2003 6:48 AM
Now I'm trying to decide between the CT1 with the upper lever Force fork at $1200 or the Dream Plus (aluminum with carbon stays) with flash fork for $690. I figure the Dream plus with a CF fork and CF stays will give me a plush ride.
A rep at Trialtir, the US importer, rec'd it over an Ovalmaster. After I mentioned that my frame broke after a sub 5 hour century,he made a funny comment. He said that the aluminum triangle would be fine for me since "you already have a leathered butt anyway". Gotta like a guy he tells it like it is!
Thanks guys...Franchise
May 12, 2003 7:10 AM
Paul,

I don't want to burst your bubble, but those prices are in GBP's not american $'s. Sorry. Check our www.XE.com for the current exchange rate. I think it is approximately 1.6 US$ = 1gbp.
oops...I misread the numbers as Euro'sPaulCL
May 12, 2003 7:28 AM
But the DreamPlus is still $980 vs $1743 for the CT1
Plushnessirregardless
May 12, 2003 8:23 AM
Don't have any experience with the Dreamplus, but the CT1 is a very plush ride.
re: Who has ordered from Maestro-UK ???B2
May 12, 2003 6:42 AM
I purchased a frame and all the fixin's for a complete bike last spring from Mike at Maestro. Great guy to deal with. The frame wasn't in stock and I received the standard Colnago 9 week wait response (sounds like that's what Colnago always says). The complete order was shipped 9 weeks later and arrived about 6 days after that. Shipping cost was about $120. I don't know if there was any duty since our secretary gave the customs office our company's Federal ID number when they called instead of my SS# :-). Credit card was no problem - Mike will call you to get all the details on the order and the CC info.

I didn't receive a warranty card, but Mike says the warranty is no problem as long as it's handled through Maestro. They keep the warranty card on file at Maestro. I guess I wouldn't want to have to test the waters, but Mike is totally standup, honest guy in all other dealings so I suspect he would make it right.

Good Luck,
Bryan
re: Who has ordered from Maestro-UK ???tarwheel
May 12, 2003 7:56 AM
I considered ordering a Colnago frame from Maestro and talked/emailed with Mike several times. With regards to warranties, he says Maestro will honor Colnago warranties, but you would have to ship the frame back to him in England. It might take a little longer, but I've heard that Colnago is notoriously slow on warry claims anyway. Personally, I wouldn't worry about it.
Bought a Dream Plusdave woof
May 12, 2003 8:40 AM
I bought a Dream Plus a ~20 months ago, It was a Geo, not in stock, I had to wait about 2 months. Let's see. I paid around $900 for the frame, shipping cost $75? and duty - I think $45 or so. Around $1100 - still saved ~400-500 over an american importer. I was was told 2 year warranty, (verbal only) from Maestro. I was pretty happy overall.

Dave
Not happy with themelviento
May 12, 2003 10:35 AM
8-10 week wait turned into a 26 week wait. Woulnd't return my deposit when I cancelled.