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Attn: Speedplay Frog Owners(8 posts)

Attn: Speedplay Frog OwnersHoward
Apr 29, 2003 11:42 AM
I just recently went the clipless pedal route and bought a set of speedplay frog pedals. (I also bought a pair of ATB shoes to handle the frog cleats as well.) I bought the pedals and shoes from a Performance retail store in my neighborhood. (The shoes are called the Performance Tracker which, according to the Speedplay website, is compatible with the cleats.)

The cleats were attached to the shoe but they did not click into the pedal. (Neither shoe could attach itself to its respective pedal. Manual attempts to attach the shoe to the pedal failed as well.) The people at Performance, including the mechanic himself, were stumped.
I returned the shoes thinking that they were at fault.

A day later I called the Speedplay tech-help toll free number.
The 'expert' didn't think anything much was wrong. All I had to do was to (sorry for the lack of proper wording to follow) 'shave' the black piece - a piece, I believe that fits between the cleat and the shoe - appropriately. The expert, by the way, offered to walk me through this process should I so desire. (A nice gesture but probably not of much use to me since I'm not all that handy.)

Some questions:

(1) Doesn't it seem likely that the cleat is ill fitting and should be replaced free of charge?

(2) Did anyone else ever have such an experience and, if so, how did you resolve the problem?

(3) Would I be overstepping my 'bounds' in suggesting that the Performance mechanic call the speedplay tech-help person to better understand how to fix the problem?


Thank you.
re: Attn: Speedplay Frog Ownersmtncranker
Apr 29, 2003 2:06 PM
I used frogs for 7 or 8 years, and several of my family continue to use them. I'm very familiar with them. I'm guessing it has nothing to do with the black plastic, but that the performance shop used standard (Shimano) screws to attach the cleat. frogs require the use of the Speedplay screws, which have a smaller head. The standard screw does nt allow the cleat to engage the pedal. The fact that neither cleat attaches suggests this is the problem.

The Performance shop guy may not know about this; and unless he or you knew about it, you may have accidently led the Speedplay tech astray. Yes, you should take it back to Performance, talk to the manager, and either have them fix it to your satisfaction or get your money back.
re: Attn: Speedplay Frog OwnersHoward
Apr 30, 2003 5:58 AM
It seems like your suggestion is the 'lucky winner'. The screws that were used did not fully recess into the cleats - the head was slightly higher than the cleat itself.

I also noticed that the cleat holes, into which the screws are inserted, were oval and not circular in shape. (I'm guessing that this was by design and not by mistake.)

Shouldn't the properly sized screws have been included in the Speedplay Frog 'package' when I bought the pedals?
re: Attn: Speedplay Frog Ownersgtx
Apr 29, 2003 2:16 PM
I've got three sets of Frogs and have been riding them for 8 years. I would say the shoe is a problem, whether or not it's "compatible" or not. Most people I know who have Frogs use Sidis or Carnacs. I would not skimp on shoes--they are probably your most important purchase after the frame. A good shoe will isolate you from any hot spots that might be caused by a pedal with a small interface like the Frog. So I'd suggest going with Sidi or Carnac (see hat fits best) and you shouldn't have any problems. They are great pedals. Regarding the shop, they should know how to deal with the stuff they sell, especially their house brand stuff!
agree on the sidi shoesRich_Racer
Apr 29, 2003 2:43 PM
I have speedplays and they caused me all sorts of problems with a cheap pair of nike shoes. Spent some money on the sidi's and think they're the comfiest shoes I've ever had and they solved all the speedplay problems.
re: Attn: Speedplay Frog Ownersjsbx
Apr 29, 2003 3:34 PM
I've used Frogs with Sidi shoes for the past three years without any engagement problems. however, I Recently replaced my worn-out cleats with the new style Frog cleats, and had trouble engaging the pedals for the first few rides. They are slowly breaking in and are now at the point where they "click" in first try, but not as easily as with the older style cleats. The newer cleats seem to be narrower, presumably to fit into the sole better. On the plus side, once engaged, the new cleats have a more positive connection and don't seem to rattle around on the pedal's retaining ring like my old cleats did. Anyway, my point is that if you have the newer cleats, they may need some breaking-in time before they start engaging properly.
make sure the cletes are not backwardsDERICK
Apr 29, 2003 6:10 PM
make sure the cletes are not backwardsHoward
Apr 30, 2003 6:09 AM
Thank you for your suggestion. Fortunately, the cleats themselves have the label 'front' on them. The cleats were facing the right direction.