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About to stomp on my Polar S710... please help(10 posts)

About to stomp on my Polar S710... please helpPODIUMBOUNDdotCA
Jan 30, 2003 1:50 PM
So anyway I go to upload my workout info for the past week into my hrm and the interface and watch won't communicate. The com link says 100% but the stupid fricking computer says the HRM isn't complying.

Then I call Polar and hear about their stupid fees to replace batteries/recycle old transmitters. You'd think the best HRM company in the world would get some common sense when it came to customer service.

re: About to stomp on my Polar S710... please helpBrokenSpoke
Jan 30, 2003 2:01 PM
Maybe you could auction it on eBay with no reserve but say in the description that you won't take less than $200.00?
LOL! (nm)CHRoadie
Jan 30, 2003 2:04 PM
get off it...Frith
Jan 30, 2003 5:13 PM
he fixed his mistake and learned from it... leave the guy alone already.
re: About to stomp on my Polar S710... please helpFez
Jan 30, 2003 2:04 PM
Old transmitters take 3-5 years or more before they need replacement. The watch batteries you can change yourself (real easy) or pay Polar a nominal sum to do it if you can be without it for 1-2 weeks.

Not a big deal either way, and probably not related to the problem you are having.
re: About to stomp on my Polar S710... please helpGrabTheBarsAndHurt
Jan 30, 2003 3:06 PM
I don't see where the two problems are related ... you have a communications problem between your HRM and the interface, are you SURE it's caused by the battery? Does the little yellow light flash on the interface when you are connecting?

Also, don't knock Polar with their service. I sent my old Accurex back to them after two years of abuse. For $17, I got a watch with a new band, new face, new chest strap and a new battery back. Seems pretty generous to me - and most of the reason I just bought a 710 myself.

And yes, you can replace the battery on your own, but I still recommend you have Polar do it. They take full responsibility for their actions when they do take it in, and it voids any warranty if you take the back off.

You should really make sure it's not OE (Operator Error) before you complain.
Mine is doing the same thing. Was going to call Polar today.ATLien
Jan 31, 2003 8:12 AM
I haven't been able to upload anything since I got it two weeks ago but haven't had a chance to call yet. Would be interested in what you find out from Polar because it doesn't sound like a isolated problem with your monitor.
It has been working since AprilPODIUMBOUNDdotCA
Jan 31, 2003 3:24 PM
It has been working fine since April but all of the sudden it stopped. ARGH!

If you are in the connect screen and the light on the interface is blinking on and off then its a problem with the watch. If the light isn't blinking you aren't using the right com port.

re: About to stomp on my Polar S710... please helpcincy1
Jan 31, 2003 8:56 AM
I had some issues doing an upload if the watch and interface were near a bright light, especially at night. Do it in natural daylight and see if that helps.
re: About to stomp on my Polar S710... please helprogue_CT1
Jan 31, 2003 10:30 AM
I've had mine for a month and I still can't download the training data. The IR interface doesn't seem to be working. I contacted Polar and they insisted that I installed the hardware before installing the software. Kind of impossible since I installed the software 2 weeks before I got the IR interface. They gave me a program to uninstall the drivers then I have to download the newest update and re-install the program. Haven't had a chance to do so yet. I am considering selling the whole thing on ebay, I just don't want to pass along my problem to someone else so I guess I'm stuck with a $200 mistake.