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Dear Shimano ...(12 posts)

Dear Shimano ...bsdc
Dec 16, 2002 6:33 AM
With the rumors of Lance's new prototype Shimano parts, I thought we could all provide Shimano with a little feedback. We've got hundreds of everyday riders and buyers of Shimano right here. Lance gets his components for free. Most of us have to pay for our components. I think Shimano might listen.
as this is why...Eager Beagle
Dec 16, 2002 8:02 AM
so many of us buy Campy ;-)
Internet forum feedbackTJeanloz
Dec 16, 2002 8:43 AM
It may surprise some of you to know that many of the major product managers in the industry monitor this and other internet forums to keep up with consumer whims. I have seen entire threads quoted in industry tech manuals, particularly in "do's and don'ts" with respect to fitting, and customer service. I've also seen threads quoted to help demonstrate to dealers that consumers want a particular product- Campy carbon cranks were one of those self-fulfilling products. The industry responds, in large part, to what is said here, and you can bet that Shimano, or somebody on their behalf, is paying attention every day.
they should be paying attentionColnagoFE
Dec 16, 2002 9:10 AM
this is exactly the market they should be listening to for selling their high end stuff. we are the kind of people who think spending $3k on a bike is showing some restraint. we are up on the latest stuff and for the most part have the disposable income to spend on expensive doodads and cycling-related tech. that said...this crowd is not the typical cycling consumer. i would imagine that comfort bikes, low-end mountain bikes and cheap accesories are the bread and butter of most cycling companies.
speak for yourselfbrurider
Dec 16, 2002 9:28 AM
MY 2c.Not everyone here has to have top of the line. More than one post has been put up about the joys of riding along with being fiscally conservative. I would wager that not a few folks on this site are schmucks like me that entered the world of wheels spending less than $1G. I may not go as fast as some, (probably plenty), but I've enjoyed my few centuries and one double century to date just fine.
I don't think the point was to dis any one...brider
Dec 16, 2002 9:34 AM
It's just that the population on this board contains more people who DO spend a lot on their rides than a lot of other populations. Diversity is all good.
I did qualify it by saying "for the most part" (nm)ColnagoFE
Dec 16, 2002 9:44 AM
they should be paying attentionmainframe
Dec 16, 2002 11:12 AM
Got a chuckle out of that one, 3k as restraint! But, true.
re: Dear Shimano ...Lactate Junkie
Dec 16, 2002 10:50 AM
What would you tell them?
What would I tell them?bsdc
Dec 16, 2002 7:03 PM
I want one thing. Flat hoods ... like Campy. I find the curved tops of the Shimano hoods to be very uncomfortable. That's my one reason for switching to Campy.
re: Dear Shimano ...Len J
Dec 16, 2002 11:02 AM
I would ask Shimano for the following things:

1.) The ability to use ramped and pinned Dura Ace chainrings in smaller than a 52 tooth, for the majority of us spinners that don't need a 52 or 53 (I put a T/A 50 tooth on the D/A triple)

2.) Smaller inner ring capability on both the D/A double & triple, again for those of us that want the best but aren't racers.

3.) A Quality, light 2 bolt seatpost that would allow micro adjustment and setback, so we can find the real sweet spot of the seat butt connection.

3.) A rear dera. capacity of beyond 27 teeth (See the Campy 29) Again for those of us that want the best but don't race.

4.) Standard reach brakes of the stopping power of D/A.

5.) A Standard 13 x 23 cassette

6.) A standard 14 X 27 cassette.

Generally, I think that Shimano should recognize that they sell more High end components to non-racers than racers and should taylor part of the line to this "affluant" segment.

Calm down guys...wasabekid
Dec 16, 2002 11:18 AM
In a way I think you're both right. One is a high end sport enthusiast/fan(atic?) and the other a more conservative mass market sport participant.

Basic Capitalism/Marketing 101:
1)Come up with a better mousetrap (call it a new model
or better than the other guy)
2)Sell it for what the market will bear (initial target
high end users)
3)Once the novelty wears off, lower the price and make
it available to masses.
4)Then repeat the cycle all over again (Don't forget to
check your bottom line every now and then; and don't
forget to reward your poster boys/girls).
As a reminder the above steps are much evident in consumer electronic products.

I will be surprised if sites such as this will not be monitored for user valuations. These sites are FREE consumer surveys that these companies pay big money to obtain.

Apologies if I characterized you both wrong, but I hope the context of the message was clear.