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Broke an Ultegra crank. I must be a stud :-)(20 posts)

Broke an Ultegra crank. I must be a stud :-)dave woof
Oct 29, 2002 7:34 AM

For the last two days or so my left pedal was creaking - I thought the pedal/cleat needed lubed. Last night I pulled out from a stop sign from a track stand - my left foot promptly pops off and hits the ground. Almost crashed. My left crank arm had sheared off about two inches up from the pedal! The pedal and crank part were lying on the road behind me :-) yow! Never had that happen before. I guess the creaking I'd been hearing was the crack opening in the crank arm.

I bought these from Excel sports, ~16 months ago. Anyone know the warranty on Ultegra? Prob 1 year but just checking if anyone has an idea how I can get it replaced for free/cheap.

Anyone else had a crank break on them? I've been riding 20+ years, never happened before... Glad I wasn't climbing.

Dave Woof
Here in lies the answer to Campy vs. Shimano quespben
Oct 29, 2002 8:17 AM
Why? Cus of a RARE break?PODIUMBOUNDdotCA
Oct 29, 2002 8:45 AM
How often do you see a crank break period? I'm sure Campy stuff breaks just as frequently as Shimano but you just don't hear about it very often.

I've cracked a Campy Super Record crank.....gregario
Oct 29, 2002 9:03 AM
...and I'm not a stud.
not reallygtx
Oct 29, 2002 9:09 AM
the 80s Super Record cranks used to break all the time. The only cranks known for being super durable/beefy are the Campy C-Record cranks, but they were on the heavy side (up til recently you'd still see them on some pros time trial bikes). The Shimano DA 7402 model cranks of the 80s/early 90s are also quite beefy and durable. But all the new stuff is pretty light, so...
It was a joke -pben
Oct 29, 2002 10:38 AM
Sorry... thats how you know its a touchy subject! :) (nm)PODIUMBOUNDdotCA
Oct 29, 2002 11:11 AM
Sorry... thats how you know its a touchy subject! :) (nm)pben
Oct 29, 2002 12:55 PM
No problem. I actually broke a Shimano 600 rear derailleur right at the start of a race. The darn thing just exploded. Have been a Campy guy ever since. Don't race anymore, but never had any equipment failures w/campy. Unless of course you count that I was one of the brave (and stupid) that bought the Syncro CRAP in it's first year. I had Campy Chorus Syncro on my PDM Ciocc, wound up using it in friction mode because the syncro "teeth" wore smooth after a very short time. However, Campy in friction mode is still great.

I wonder if the Campy vs. Shimano question will still continue for my 2 yr old and 8 wk old, if and when they ride.
Oct 29, 2002 2:00 PM
If you can break a Shimano 600 rear derailleur, ANYTHING will break! That was one of the most solid bike components I've ever owned. Sold it after 10 years and you could still barely tell it had been used!
Don't know if they still do, but.......RickC5
Oct 29, 2002 11:36 AM
years ago (late 70s, early 80s), the Wheelsmith bike shop in Palo Alto, CA had a VERY large display case totally devoted to broken Campy components. Mostly crank arms, but there were also some rear derailluers and other bits as I recall. Pretty impressive display, but it didn't prevent me from buying Campy parts. At that time, they were the best available. Some people think they still are.
ultegra should be 2 years. nmweiwentg
Oct 29, 2002 8:41 AM
I believe its 2 years... so your under warrantyPODIUMBOUNDdotCA
Oct 29, 2002 8:43 AM
I think Shimano goes on the 3,2,1 system. 3 for dura-ace... 2 for ultegra... 1 for 105. But irregardless either call Excel sports or just go into a LBS and ask (very very politely) if they will be willing to help you.

I believe its 2 years... so your under warrantyFez
Oct 29, 2002 9:58 AM
"But irregardless either call Excel sports or just go into a LBS and ask"

What does irregardless mean?
I believe its 2 years... so your under warrantyMatno
Oct 29, 2002 10:18 AM
The opposite of regardless. I guess that means that it means "with regard"...

What's the difference between flammable and inflammable?
I believe its 2 years... so your under warrantylaffeaux
Oct 29, 2002 10:56 AM
It's a bit like valuable and invaluable.
It means don't worry about the timelinePODIUMBOUNDdotCA
Oct 29, 2002 10:30 AM
I was just saying depending on how a component breaks companies have and will be known to warranty stuff over their written warranty. So even if you have say a 3 year old crank that broke its worth a try to get someone to try to get the company to warranty it.

Thanks for pointing out that once again... irregardless really isn't a word. I'm glad you weren't my english teacher! :)

I broke one too...does that make me a stud???PaulCL
Oct 29, 2002 8:52 AM
I broke mine in a bad wreck. But it was 6 years old.

Call Excel. They are a good company to work with. An Ultegra crank should last forever. I'll bet they or Shimano will replace it for free.
re: Broke an Ultegra crank. I must be a stud :-)aliensporebomb
Oct 29, 2002 1:49 PM
"So I was racing Lance and he couldn't keep up and then he
was right on my tail so I really went crazy spinning at
370 rpms and my crank broke and I lost the race."

Glad to hear it's in warranty. Good luck...
re: Broke an Ultegra crank. I must be a stud :-)dave woof
Oct 29, 2002 4:23 PM
Hey all - thanks for the info. It is a two year warranty.

I called Excel Sports, they wanted me to ship it to them and they'd replace it in 1-2 weeks !! Agh!! They wouldn't cross ship or anything :-(.

I took it to (Big Plug) SUPERGO - they said no problem, gave me a new one on the spot. SUPERGO (and Kevin) gets two thumbs up from this roadie :-)


Dave Woof
re: Broke an Ultegra crank. I must be a stud :-)Ogalthorpe
Oct 31, 2002 7:42 PM
I broke the spindle on a UN-72 sealed bearing bottom bracket. crank came right off -- just like you describe, but the tip of the spindle was still attached.

Oh yeah, I recently demolished a whole bike by shifting -- didn't crash. just shifted and the next thing I knew my drivetrain exploded and I had a bent frame on my hands.