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Great experience with American Bicycle.(2 posts)

Great experience with American Bicycle.Juanmoretime
Oct 4, 2002 5:29 AM
I picked up my dream frame off Ebay, it was an older Litespeed Vortex. The decals were cracked, the frame had no dents and some scratches which scotchbrite took right out. I odered the new decals from American Bicycle and put them on and decided the seatpost clamp which was scratched up too, had to go. I called customer service to order a replacemnet and the rep I spoke to told me, "I've four of them on my desk, give me your address and I'll send you one". I hadn't called for a freebie, but was happy to not pay for it. I recieved it 4 days later and it was one of the cool one's that are stainless steel and engraved. American Bicycle is one of those companies that make you glad you do business with them. With two Litespeed's in the stable, I don't know if I have room for anymore.
re: Great experience with American Bicycle.tmotz
Oct 4, 2002 6:48 AM
Smart company know has a loyal customer,to bad more businesses don't understand this concept.
Two Litespeed's you have it good.