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No luck with Motobecane Bikes(7 posts)

No luck with Motobecane Bikesdaroy28
Sep 12, 2002 8:48 PM
I purchased a Motobecane from Bikedirect.com, chain broke, many front spokes broke, flexy wheel set, poor quaility control, poor paint, and the list goes on. Anyone else have any luck? Never return emails.
Sorry to hear it . . .Look381i
Sep 13, 2002 2:51 AM
My 1972 Motobecane Le Champion with Campy NR was and still is a work of art.
Same name, not same bike (nm)jtolleson
Sep 13, 2002 7:58 AM
Here's what to do:Spoke Wrench
Sep 13, 2002 5:57 AM
First of all, I'm very sorry to hear that you have had a bad experience.

Take both wheels to a good wheelbuilder and have whatever service he recommends done. Shouldn't cost more than $50.00 or $60.00. Have a new chain installed $40.00. Together that's only about $100.00 so you are still money ahead.

Next, and this is VERY important, E-mail Bikesdirect.com and tell them how badly they need me to handle customer communications for them.
Bikesdirect customer communications = oxymoronscottfree
Sep 13, 2002 6:26 AM
Near as I can determine, they have none. You can't call them (no number listed) and they don't answer emails unless you're actually ordering a bike.

God's mercy on you if you have problems with a bike after a sale. And if it's a Fuji from bikesdirect, God's mercy on you if you try to deal directly with Fuji. They don't seem to have any customer communications either.

I think you have TWO job prospects there, Spoke Wrench.
What's the problem?Uncle Tim
Sep 13, 2002 6:38 AM
The bottom line is that you saved big bucks!

Who cares that the MBK megacorporation has absolutely no connection to the classic French made Motobecanes of the past? That's just a technicality.

Don't forget to brag to all that you got a really super deal!
1y 2k mi on my Super Mirage. no problems. just lube it well nmtz
Sep 13, 2002 9:47 AM