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good wallbike.com experience(5 posts)

good wallbike.com experienceJS Haiku Shop
Aug 27, 2002 7:37 AM
just purchased a b17.narrow from wallingford bike in n'awlins. selected one off his "used and closeouts" page--was a scratch'n'dent model. the proprietor described it as having some cosmetic marks around the three vent holes in the top of the saddle, as though the makers missed the first attempt and tried again to punch the holes. i purchased it at a $10 discount off his regular price, plus proofide and a spanner.

used/closeout saddles have a 6 day (i think) return policy, no questions asked. only catch is you're out of $ for shipping both ways, but that's a small price to pay for trying a saddle for a week.

the only problem with the whole transaction was fedex--the saddle traveled from n'awlins to my home town, then to orlando, then miami, then did it all over again. seven business days to arrive, and they tried to deliver it to an address that didn't exist, despite the clearly marked (correct) address on the package. i had to find and confirm that their attempted destination was not a valid address before they'd deliver it to my house, which--again--was clearly marked on the box. i guess you can't win 'em all.

the proprietor was friendly and helpful, knowledgeable, and fast to reply to e-mail questions and observations. the only time i spoke with him on the phone was to relay my credit card info. if it were a secure site, i'd never have heard his voice.

all in all, two thumbs up for wallbike.com and three thumbs down for fedex. guess i'll give fedex a break, this is the first time in many years i've had a problem.

as far as the saddle, the "cosmetic" problems are invisible. really, i could not find one thing wrong with it. and...it's a work of art. i just hope my arse has the same opinion. the measurements are roughly the same as my regal. expect a report in 3 weeks.
oh, and...JS Haiku Shop
Aug 27, 2002 7:43 AM
the box was packed with some sort of wood shavings, the saddle in a plastic baggie, and the proofide & spanner came in a cloth bag with a pull string closure. very classy!

J
same heremizzou
Aug 27, 2002 8:02 AM
I purchased a Swift saddle from wallbike. Great transaction. However, I had to return the sucker b/c my arse just didn't agree. The return was pleasant, and my account was credited quickly. If you do make a return, be sure to include the tin of proofhide, as he will dock you a few bucks if you do not ($7.00 I think) That's fair though, and I couldn't complain.

Heck, I even swung a side deal and sold him a used Salsa seatpost I couldn't use.
Bill is a standup guyUncleMoe
Aug 27, 2002 8:15 AM
I've bought a few Brooks saddles from him, had to return one as it didn't fit my ass right, exchanged for another. All went very smoothly.

I know they ain't popular among the racer and weight crowd, but I love leather saddles. So comfy and smooth. None of mine needed any breakin period.
Same here.Steve98501
Aug 27, 2002 12:10 PM
I bought mine from him last year, and it was a pleasure to do business with him. He used to live near my area, so we had a good chat about riding and such. I've been thinking about ordering another. Too bad about the Fed-Ex. Every delivery service has a bad day now and again.