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I am about to buy thru GVH(19 posts)

I am about to buy thru GVHpionsat
Aug 12, 2002 3:14 PM
anything I should know about GVH. This place seems to really have an incredible selection for an amazing price
should I be aware of something?
re: I am about to buy thru GVHrob45
Aug 12, 2002 3:19 PM
I've heard good reports about GVH. I was in the market a while ago, and thought about them. My concern was the warranty. My understanding is that warrantys technically require buying from an authorized dealer. I'd find out about that--what bike?
re: I am about to buy thru GVHpionsat
Aug 12, 2002 3:25 PM
caad 5 mounted durace or ultegra?
re: GVH and the Cannondale warrantychinpokomon
Aug 12, 2002 3:53 PM
I wrote him an email asking him about the Cannnondale warranty, because on the Cannondale website it specifically says that bikes purchased mail order or over the Internet lose their warranty. I asked if this applied to his Cannondales, and his reply was:

"it does not apply to the cannondales i sell as GVH Bikes, Inc. matches the manufacturer's warranty on everything we sell."

I'm not quite sure what this means. It sounds like one would be out of luck if he went out of business, if I'm interpreting this correctly.
re: GVH and the Cannondale warrantyWalter
Aug 12, 2002 4:01 PM
My interp is that if he goes so does the warranty. However, is he likely to go? Frame failures are pretty rare so does the actual money saved offset the potential warranty difference?

Your money, your answers.
re: Yer rightRusty Coggs
Aug 12, 2002 4:03 PM
The warranty is only as good as Gary or as long as Gary is around.
Aug 12, 2002 4:17 PM
Why does a frame bought thu GVH not have a valid warranty? I guess I'm not seeing how a new frame can have an invlaid warranty.
re: GVH and the Cannondale warrantyda cyclist
Aug 12, 2002 4:32 PM
Basically, gary will warranty it himself. But he told me that he has yet to have a caad5 frame fail. As far as I can tell, he's been around since at least the mid 1990's, so I wouldn't worry about him going out of business anytime soon. I also haven't heard anything but good things about him and my own purchase went very smoothly and quickly.
You sound picky. Are you a lawyer?elviento
Aug 12, 2002 4:43 PM
If Cannondale is out of business, you are out of luck as well. And Gary seems to be doing better than C'dale as a whole.

Frankly the chance of your C'dale breaking in the next few of years is probably less than 2%, if even that. And the chance of GVH going bankrupt AND into liquidation (Chapter 7 rather than Chapter 11, because warranty is good for the latter) is probably less than 2% as well. Anyone with some knowledge of probability will tell you that come to less than 4 out of 10,000 chance when you are "out of luck". And you are losing sleep over that?

If a vendor tells you, "as long as I am around, I will take care of your product if there is a problem." If that's not good enough for you, I don't know what is.
re: I am about to buy thru GVHBroomwagon
Aug 12, 2002 6:27 PM
I've made two prior purchases from Gary and am in the process of doing it a third time on behalf of my neighbor. I've found Gary to be nothing but honest and upfront in all of my transactions and queries. He offers great deals and equally great service.

I wouldn't hesitate buying from him again.

Cadd5 Warrantyjdj
Aug 12, 2002 8:05 PM
I recently bought a Cadd5 frame although not from GVH. Prior to doing so I called Cannondale and told them my plans and said that I am buying the frame from an authorized Cannondale dealer and having him do the build,Is your warranty good? Their answer was yes. My point is,if GVH is an authorized Cannondale dealer then the warranty should be good anywhere as implied by Cannondale. As with most new purchases (cars,major appliances,ect.)the warranty follows the buyer,not the seller unless other wise stated.
By the way this is a great frame for the money and a great ride, I was never a big Cannondale fan and they weren't my first choice but in the end they proved to offer the best bang for the buck. For the record, I paid less at a local bike shop than GVH's price and bought the group online as well as everything else.
doesnt apply with GVH bikescyclejim
Aug 12, 2002 8:55 PM
I called Cannondale a while back and he is not an authorized dealer and Cannondale does not warranty bikes bought from him, which is why he warranties them himself.
I bought the CAAD 5 frameset from GVHMr Good
Aug 12, 2002 9:41 PM
Gary took the time to discuss the frame size, geometry, steer tube length, etc. The bike arrived two days after I talked to him on the phone, very well packaged to resist damage.

I just assume that the frame won't be warrantied by Cannondale, because I'm buying over the internet at half the retail cost. I figure the cash savings is worth it--if I break it in a few years, I'll buy another at the discount price. (And if I break that one, I'm going back to overbuilt steel!)
buy thru GVHRayBan
Aug 13, 2002 6:25 AM
You can add me to the list of satisfied customers who have bought and sold bikes with Gary. Great service, and Great value.
GVH in generalFez
Aug 13, 2002 6:51 AM
Since GVH is not an authorized dealer of any company's bikes, where does he get the frames? Are they all 1st quality and for the U.S. market?

Just wondering because Cannondale tends to be a real hardarse about only letting auth dealers sell their frames and there was a fiasco years back about an importer who found Cannondale frames destined for foreign markets and brought them back into the U.S. (someone probably violated a sales/purchase agreeement somewhere), and when the U.S. purchasers experienced frame failure, Cannondale turned them all away because it was not purchased thru an auth dealer.
GVH in generalda cyclist
Aug 13, 2002 8:10 AM
He told me that he is getting his frames from the largest cannondale dealer in the US. My understanding is that if there is a warranty issue, then that dealer will warranty the frame for him.
obligatory "i love gary" post enclosedJS Haiku Shop
Aug 13, 2002 9:25 AM
third bike from gary
and would buy a fourth, no doubt
gary is the man!

everyone=same price
it's how business should be done
no unfair mark ups

gary=no haggle
always good price from the start
good service post-sale

don't call him; instead--
send e-mail to his account
faster response time

reply his own time
and then it's all in writing
you can read again

saved me many calls
absent minded J-Ku has
hundreds of questions :)
re: I am about to buy thru GVHsynapselapse
Aug 13, 2002 9:52 AM
I think that Gary offers some good deals, and I also believe that he is honest and up front about most everything. I will say though that he is not the best mechanic. I would buy from him and take the bike directly to LBS for a check-up. That is of course unless you have the tools and knowledge to do so yourself.
re: I am about to buy thru GVHPhatMatt
Aug 13, 2002 11:29 AM
I bought through Gary, and will do it again when the time comes.