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Experience with DeanUSA(7 posts)

Experience with DeanUSAyuri_natenpuhl
Aug 8, 2002 8:18 AM
Hello, I ordered a Dean OLE frame in the middle of June. Still no delivery. I call every three weeks just like they tell me to, and each time they tell me it'll be ready in three weeks. I expected a 4-6 week build time, which is what they told me when I ordered the frame, but I feel like I'm getting the run around.

Have any of you had similar experiences ordering through Dean? I understand they're busy, do they have a system of prioritization or something? Thanks in advance. Yuri
I've dealt with them...Gregory Taylor
Aug 8, 2002 8:43 AM
I bought a Cuebra SCI from them in April, and it was delivered in early June. The hold up is the company that powdercoats the frames -- Spectrum. Yes, I got antsy too...

Hang on, the bike will be worth it.
Similar but worth the waitsn69
Aug 8, 2002 11:46 AM
Yuri--

I have a Culebra that I bought prior to the holidays. It didn't get delivered until Feb. I was as antsy as I'm sure you are.

Dean delayed the delivery because they weren't happy with the original paint job by Spectrum. While Spectrum's work is first rate (not Bayliss or Bell good, but damned close), they seem to overextend themselves from time to time.

The bike I eventually got far exceeded my expectations. The paint is their standard Electric Blue, but it looks more like a pearlized, "traveling" blue.

That might be the culprit, combined with high manufacturing volume. Dean builds all their frames now, in stead of sub-ing out some of the ti work to TST like they used to.

You'll be happy...trust me. Please let us know how it goes.

Cheers,
Scott
culebra ? A fork in the thread...Leroy
Aug 9, 2002 2:42 AM
Scott - I'm in the looking phase of the next bike, and wonder how the Culebra is working out. Is it as good as you expected ?

Dave Loving
"It's all that and more..."sn69
Aug 9, 2002 5:11 AM
Dave,

So far I've really enjoyed it. I went with strait steel--all Zona--as opposed to Greg, who did the Zona/Carve version before a car ate his (moment of silence in profound respect).

I love the geometry--the bike is extremely well balanced and feels great. I haven't managed to flex the BB either, although I live in New Orleans and the only hills we have are bridges over rivers and canals. Overall build quality is exceptional and the bike has made me a big fan of steel and Breezer style dropouts. I like the look of the curved seat and chain stays. While I don't know how much actual damping they provide, they are elegant looking. The bike is very comfortable over chipsealed roads (another NOLA standard), and is as comfortable as my Softride. I'm sure a lot of that is fit, though.

Mine is a 58cm, Ultegra gruppo, Ritchey WCS/Chris King cockpit, Thompson post, Oktavia saddle (soon to be replaced by the tried and true Flite), Speedplay X-2s, Ouzo fork, OP/Dura Ace wheels. 19.sumthin pounds. I'll post a picture some day if I ever buy a digital camera. I've got one in the computer, but it's from WS right before they completed the build.

My only critique is against myself. When I bought the bike I purchased it through Wrenchscience. While I had a great experience with them, Dean is now offering much better deals on build kits. For what I spent on Ultegra, I could have gotten Chorus. Live and learn.... Also, as Greg and others will attest to, Dean is terrific to work with, and they'll tailor tube selection and minor geometry tweaks to your preferences for free.

Good luck,
Scott
re: Experience with DeanUSAflying
Aug 8, 2002 5:14 PM
Did you order the Ole ACI?
I have looked at that frame & wondered.
Looks good but I wonder if it really is 2.3lb?
That is light for 7005 with a carve rear.
Good price though at 899
re: Experience with DeanUSAyuri_natenpuhl
Aug 9, 2002 8:51 AM
Nope, the plain ACI. I think it's advertised at 2.7 lbs for 52cm, which is what I'll ride. Definitely a great deal at $600. Based on everyone else's input regarding their Deans, it's more like a steal at $600. Can't wait, thanks for everyone's responses and assurance that yes, the frame will arrive one day in the future.