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What kind of warranty does Ciocc have?(9 posts)

What kind of warranty does Ciocc have?jose_Tex_mex
Jul 30, 2002 4:01 PM
Does anyone know what kind, if any, of a warranty Ciocc offers on their frames.
- Cracked a chainstay, very disappointed.
Taillight Warrantygrzy
Jul 30, 2002 4:42 PM
It's warrantied for as long as you can see the taillights of the guy who sold it to you!

Sorry to make fun of your unfortunate situation, but I've been dying to use that one. Learned it from my contractor buddy. Check with any decent Ciocc dealer - even though they may not be excited to handle it they should be able to put you in touch with the rep. You could also do a search on the web and contact the distributor.
90 feet / 90 seconds , whichever comes first ..nmAegis_guy
Jul 30, 2002 6:33 PM
cracked a chainstay how?ET
Jul 30, 2002 6:55 PM
By just pedalling, or was it more like crashing into a concrete barrier at high speed? If closer to the first, what kind of frame is it?

I was thinking of one day getting something like a Ciocc. Romance! But an LBS guy warned me that if something goes wrong with an Italian bike, even if there is coverage it may have to be shipped back to Italy and will take well over 6 months before you get it back. What a pain. Every romance has pain. Sorry for your predicament. Please keep us informed so we may learn.
re: What kind of warranty does Ciocc have?flying
Jul 30, 2002 8:58 PM
If you are in the USA
Check with Roberto Graziani at Zar International.
He is the US importer for Ciocc, Coppi & DeBernardiI know he has exchanged frames for others.
That is the link
this is his email

Good Luck & don't worry Ciocc is a great bike.
Actually painted in the same place as Derosa's I was told.
( by Mike Perry at Maestro )
Thanks - I'll give them a call... nmjose_Tex_mex
Jul 31, 2002 5:25 AM
implied warranties, tooDougSloan
Jul 31, 2002 6:12 AM
Some states have implied warranties, too, meaning they are given to you by law in addition to any express warranties. The implied warranties may or may not be subject to disclaimer, depending upon the state. If you have problems, check into that next.

can you please tell us...ET
Jul 31, 2002 7:40 AM
the frame material and if the crack came out of the blue? Thanks.
Maybe someone can help ID this Ciocc - 70's, 80's?jose_Tex_mex
Jul 31, 2002 8:17 AM
FYI - If anyone is concerned with the longevity, quality, and or workmanship of Ciocc - you have nothing to worry about. They are great. Don't let this isolated incident worry you.

It's an older steel frame. How the crack got there - no clue. How long has it been there - no clue. I just noticed the crack the other day while cleaning. If I had not seen it with my eyes I probably would not have known it was there.

I am not sure of the exact tubing used. The Columbus sticker says Acciaio Speciale - Tubi Rinforzati Garantiti.

Another Ciocc sticker with the World Champion Colors commemorates two events: "San Cristobal 77" and "Nurburgring 78." Could it possibly be this old? It does have the adjustment screws on the rear drop outs.

Also, a sticker from Cycle Art San Marcos, CA near the bottom bracket.

I will try and post images later on this week.