's Forum Archives - General

Archive Home >> General(1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 )

The horror...did my LBS pull a fast one???(20 posts)

The horror...did my LBS pull a fast one???chris47
Jul 18, 2002 7:45 AM
I'm a newbie (went on my first 20 mile ride on Sunday) who just bought a Cateye Astrale computer for my LeMond. I had to adjust the damn sensor on the back wheel five times during my ride yesterday (finally gave up on it). Then, to my surprise, I checked the "overall milage" feature to see how far I had ridden this week (I knew but was just curious to see what the computer said). It told me there were 2042 miles logged on the computer. Now, I know I'm excited about riding and getting some good miles on my bike this week but 2042 is about 2000 more than it should be!

My question is this: did my LBS sell me a used computer without telling me? They didn't give me a box, but did the install it for me free of charge (about 30 minutes labor). Is it normal for a computer to have 2000 miles logged out of the box? I'm going to ask them later this morning, but was curious for some input from you folks.

Second question: assuming I decide to keep the thing (or at least this model) has anyone figured out a way to make sure the back wheel sensor stays put. It is VERY flimsy and gets knocked out of position too easily.

Thank you!
re: The horror...did my LBS pull a fast one???PhatMatt
Jul 18, 2002 8:05 AM
I like mine, it has never moved. All your questions are possibly yes anwsers, how ever they also could of set it out at 2k in setting it up aswell. Most computers you can set the OD function, that is so if your old one died you could set it to where you are not starting over at 0.

I agree with Matt.Dave Hickey
Jul 18, 2002 8:11 AM
It might have been a return. Someone may have bought it and set the miles to 2k and then didn't like it so they returned it. Ask your LBS and see what they say.
Jul 18, 2002 8:08 AM
At first I thought maybe you have it set for kilometers, but 2042K is about 1268 miles. That's a lot of mileage in a week for a newbie. In fact, unless you are doing RAAM, that's beyond the realm of anyone!

It does seem like you probably have a used computer. But what's the big deal? It's not like computers wear out. It was probably returned by someone who decided they wanted a different one. If there are no scratches or defects, I wouldn't make a big deal, although if I was going to the shop anyway, I might ask in a non-confrontational fashion if it were used. I wouldn't make a special trip.

There should be a way to reset it.
Electrical tape will make the speed sensor stay put. n/mfracisco
Jul 18, 2002 8:14 AM
sensor should be no problem but something sounds fishyColnagoFE
Jul 18, 2002 8:25 AM
i think they may have slipped you a used one unless the calibration is WAY off. Sounds like you need to mess around with the position of the sensor a bit. Once you get it it shouldn't be a problem.
Ooh, ooh, I know this one...TJeanloz
Jul 18, 2002 8:36 AM
Here is the answer that I propose. The computer allows you to enter a starting point for the odometer, and in this mode, a shop mechanic entered the wheel specification number, which would be in the low 2000s. Then, when it asked for wheel specification, he slapped himself on the side of the head and again entered the number, but was unable to figure out how to reset the milage.

How do we like that theory?
I like it. What is it, 2025 for 23c wheels?Dave Hickey
Jul 18, 2002 8:38 AM
TJ's got it....2025 + 20 - messed up sensor = @2042 (nm)Scot_Gore
Jul 18, 2002 8:46 AM
Sounds reasonable...grandemamou
Jul 18, 2002 8:48 AM
I don't remember the specific number but it is in the 2,000's. The rear sensor won't pick up unless it's dead on there is not much room for error. I have had it go out just by bumping it lightly. You just have to fool around with it.
Actually there is a minor hole in my theory,TJeanloz
Jul 18, 2002 9:01 AM
I loved my theory when I thought it up- because most computers use a low 2000 number, but I looked it up at Cateye, and the number was like 2100- so to be credible the mechanic has to have been able to go back and change the last three digits of the mileage without changing the first, which sounds improbable- but have you ever tried to program one of these damn things? The very process is improbable.
It is a very small holePhatMatt
Jul 18, 2002 9:12 AM
the number for a 700 x 23 is 2096.
And, instead of using the number from the manualMel Erickson
Jul 18, 2002 9:51 AM
the LBS may have acutally MEASURED the circumference (wouldn't that be something) and put in a smaller (as measured) number. It may be the shop was going above and beyond. In any case, why not ask the shop and see what they say?
Jul 18, 2002 10:18 AM
I hate to be an anorak but I don't believe the Cateye Astrale allows you to enter mileage. But if you know how to do it, do tell me. I lost several thousand miles when I removed the battery for longer than recommended.
reply to second questionvelocity
Jul 18, 2002 10:41 AM
My back wheel sensor has gotten out of whack a few times in the couple of years I've had the cateye astrale on that bike, mostly when I've removed the wheel and then put it back on. Takes only a few moments to readjust though.

I also wish it had an auto stop/start feature.
It does have an auto stop/startgrandemamou
Jul 18, 2002 10:46 AM
at least my Astrale does. You have to turn the feature on when you set up the programming.
It does have an auto stop/startvelocity
Jul 18, 2002 11:27 AM
took a look at the operating instructions via link above. doh! i should be able to set up mine on auto stop/start as well. thanks for the heads up!
re: Could be a miscalculated wheel diameter..jrm
Jul 18, 2002 10:48 AM
During set up. I've done that one before...
re: Could be a miscalculated wheel diameter..capnjim01
Jul 18, 2002 1:55 PM
had a friend going crazy trying to match my average speed. computer was set up wrong. finally clued him in
re: Could be a miscalculated wheel diameter..bobwill
Jul 18, 2002 7:04 PM
This sounds odd.
I too have a Cateye Astrale, and would like to compliment you on your great choice. ;-)
Anyway, I went through all of the documentation I got with my computer, as well as Cateye's website. I can find no mention of a feature that allows you to set the total distance on the computer.