RoadBikeReview.com's Forum Archives - General


Archive Home >> General(1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 )


LBS question(12 posts)

LBS questionbike_guy
Jul 16, 2002 7:45 AM
On Saturday I took a wheel to a local shop to have it trued. This is not the shop where I bought the bike, but I have bought two mountain bikes there about 8 years ago, this is the closest shop to me. Other than a couple of the mechanics and one salesperson, I don't care for the people there, they seem to have that look at me I work at a bike shop so I'm better than you attitude. The only time I use the shop is for emergency items and to have my wheels trued, I work on everything else myself.
I walk in hand the wheel to one of the mechanics and go and look around the shop, I had already called so he knew what I wanted done. About fifteen minutes later he comes over with the wheel and says 'here you go, have a good day'. I asked what the charge was and he said 'no charge, it wasn't out that much'. I handed him 5 bucks anyway, but he wouldn't take it. This is the second time I have taken a wheel in to be trued and not been charged. What would be the best way to show my appreciation? I would have bought something that day, but there was nothing I wanted. Their selection of bike accessories is small, this is more of an 'outdoor' store, bikes, skis, backpacking equip. etc.
Pizza and BeerPhatMatt
Jul 16, 2002 7:56 AM
Or atleast Pizza
Pizza and Beer - I agreePMC
Jul 16, 2002 10:51 AM
If not Pizza and Beer, a box of donuts on a Saturday or Sunday morning is a nice gesture.
Go back and buy stuff...biknben
Jul 16, 2002 8:18 AM
I know you said there is nothing you wanted but there must have been something worth spending money on. There are some things you can never have too much of. Stuff like socks, gloves, energy food, tubes, etc.

Two free wheel trues aren't really a big deal. The wrench is just trying to make a loyal customer out of you. It looks like it worked. Now just buy stuff.

When they really start bending over backwards then you call ahead and ask if they want lunch.

Last year I made a major road bike purchase. Bike was spec'd piece by piece and I got everything from the shop that I could. The wrench fit me and built up the bike for nothing. I gave him $80 (All I had) and told him to take his wife to dinner. Smiles all around.
caffeinezooog
Jul 16, 2002 8:46 AM
These guys love coffee. Bring them coffeee with caffeine. Next time they just might give you a damn new bike.
Most gestures from customers a greatly appreciated.davet
Jul 16, 2002 9:52 AM
My LBS has given me more help, free mechanical advice and good deals on stuff than I can remember. So I occasionally walk in with a case of my favorite beer, Fat Tire Amber. Good stuff and terribly appropriate, doncha' think?
Most gestures from customers are greatly appreciated.davet
Jul 16, 2002 9:52 AM
My LBS has given me more help, free mechanical advice and good deals on stuff than I can remember. So I occasionally walk in with a case of my favorite beer, Fat Tire Amber. Good stuff and terribly appropriate, doncha' think?
You desrve bonehead of the week award for this post NMtronracer
Jul 16, 2002 10:37 AM
what post would that be........?(nm)davet
Jul 16, 2002 11:31 AM
BJGlory Hole
Jul 16, 2002 11:46 AM
The gift that keeps on giving.
How does it keep on giving? (nm)ColnagoFE
Jul 16, 2002 12:09 PM
Starbucks card in monetary value of your choice.(nm)theBreeze
Jul 16, 2002 12:56 PM