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Overseas shipping, customs & UPS tracking interpertation(7 posts)

Overseas shipping, customs & UPS tracking interpertationB2
Jul 3, 2002 12:30 PM
Well I have a new bike on the way from GB. The bike is being sent to my work address with both my name and the company's name noted. I've been following it along the last couple days with the UPS tracking number.

At 2:31pm EST today it arrived in Philadelphia and instead of the status showing as "In Transit", it now says "Exception". When you look at the tracking detail it says "Valid Tax Number Required for Clearance". Shortly thereafter my company received a call to get our Federal Tax I.D. Number for a "bike frame". Our receptionist politely provided the I.D. Number.

At 2:31pm EST it now says "Valid Tax Number Required for Clearance; Brokerage Released. Waiting for Customs".

My question is this - Is this normal or am I now stuck in some kind of customs limbo? Also, will the fact that it's being sent to a company help expedite things, slow things down or not make any difference? I know, I'm way too impatient.

Very normal........Dave Hickey
Jul 3, 2002 1:07 PM
You're not in customs limbo. The last update is telling you the broker has completed his paperwork and has submitted it to US customs. US customs has to release the goods before it can procede. Unless Customs wants to inspect your bike(doubtful), their clearance is pretty quick. Your only problem might be the holiday. If customs hasn't released it by 5:00pm today, it won't clear until Friday.
Had same problemDeRosaOrBust
Jul 3, 2002 1:15 PM
The tracking stopped in Philly where there were no more updates (said it was in customs). It didn't get updated the whole next day (said it was still in customs). Well the following day I get a UPS post-it that they came by my house with the frame. So what I am saying is, it's probably on it's way now.
is the reason you're having it sent it to work...ET
Jul 3, 2002 1:26 PM
to hide it from the big S.O. (significant other)? :-)
is the reason you're having it sent it to work...B2
Jul 3, 2002 2:15 PM
No that's not the reason - I've already got this one cleared with the boss (thank goodness). I didn't want that many dollars sitting on my front porch all afternoon. Now if I don't sell my old bike, there will be hell to pay. Anyone interested in a 57cm Ovalmaster?

Thanks for the replies. I feel better now. I kind of thought the holiday might throw in a wrinkle or two.

The Federal Tax I.D. Number threw me off though. I wonder if my company will receive the customs invoice now??

They might........Dave Hickey
Jul 3, 2002 4:04 PM
Just check with accounting. When UPS called, you really should have given them your SSN number. Customs will accept an SSN number from individuals.
Then check the duty you paidLuis
Jul 3, 2002 9:04 PM
I just went through this with UPS' customs service on a package from Italy. (Though I had it sent to work and there was neither a call for a tax number nor a SSN.)

What happened was that the package arrived with the duty (and a $5 UPS charge for advancing the duty) as a COD. They wouldn't accept cash and wouldn't wait for a check.

They brought it back the next day and I paid what they requested. I then checked the "Harmonized Tariff Schedule" and found that they'd charged the wrong duty.

It's a chore finding someone in UPS to talk to, but I finally got through to someone in their custom brokerage. They agreed with my argument about the classification and the proper tariff and are processing a refund.

Anyhow, the moral of the story is that once you finally get your bike you should make sure you didn't overpay on the duty.