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Has anyone ordered from ZONABICI???(6 posts)

Has anyone ordered from ZONABICI???utricle
Jun 27, 2002 5:44 PM
I ordered some shoes from Zonabici about 2 weeks ago. Right away I had an email to confirm the order, but have since emailed them 3 times to track the order and have got no reply.
I've had a similar experiencespeedisgood
Jun 27, 2002 6:22 PM
I ordered a bunch of stuff and tho they confirmed the order really fast, I had to email them to find out that the stem I wanted was on order from the factory. I eventually got it I think 3 weeks from the order date. Everything was fine except my Briko Lucifers were a different style of "black" than I wanted but, at that point, I just said fine.

Oh, and I got a customs bill from DHS, the shippers, for about $35 for an order of $280 or so.
re: I had the same problem. They did replyJL
Jun 27, 2002 7:20 PM
that at the price they give, they can't afford to keep every size/color in stock. A friend had the same issue. They did eventually reply to both of us. When they did send them, they arrived in 3 days from DHL. Like the other poster, I received an extra $20+ on my AMEX bill, probably from customs duty as the exchange rate hadn't changed THAT much.

I would probably order again from them, but to make it worth it you need to order a bunch. The shipping charges seemed high, even for overseas. I ordered some tires with the shoes to make it "worth it".

Happy riding.

John
re: I had the same problem. They did replyutricle
Jun 27, 2002 7:50 PM
Wow, I hope I don't get another $35 charge from DHL! That will put the price way above what they would have been from my LBS. The $40 shipping charge kept them just $10 under retail... And I would have waited 3 weeks for the shoes!!!

There seems to be plenty of other European webites with great prices to have deal with the additional costs and long wait from Zonabici!

I am leaving for France in a week and worried they might not be here in time...
I ordered from them last season. It seems that ...Pecos
Jun 28, 2002 4:20 AM
they haven't improved upon their service. I bought two helmets, Sidi shoes, two Cuisi bottle cages and Rudy Project glases for just over $200 including shipping, but the exchange at that time was greatly in my favor. To make ordering from them worth while you need to order quite a few items to offset the shiipping. Also keep in mind that the dollar is very week against the Euro right now - almost 1:1. No real savings due to the exchange rate, but their prices do tend to be lower than US mail order.
Similar experience, pluscoonass
Jun 28, 2002 4:24 PM
they ship via DHL, which will not deliver to your address without you actually being there to accept..(forget about signing their notice and hoping that it will be delivered the next day) I had to drive 30 miles to the DHL Center and beat on their doors (they're open on Saturdays, but keep the doors LOCKED !!!) I'm sure that I will order again if it's a deal that I can't pass up...however, I did find Sidi shoes for $160 at www.gearlink.com (~$5 for shipping), but you can't get all of Sidi's products in the States, such as the Sidi FREEZE (Winter Road)..Nice people, but I believe that they order the merchandise after you place an order w/them..IMHO.