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Getting fitted when you're not buying from the shop.(13 posts)

Getting fitted when you're not buying from the shop.SJMatt
Jun 17, 2002 1:41 PM
So, I'm looking to get a new bike and I'd like to be properly fitted. I'm probably not going to buy a bike from a local bike shop. I might be getting through online classifieds; I might buy a bike from a buddy...

I do have a specific narrow set of bikes in mind, and I would really like to pay a bike shop to help me get properly fitted for a bike. However, I have yet to find a bike shop who will sell this service. The ones that I have called have said "we don't do that unless you are buying the bike from us."

This seems to me like bad business. It reminds me of the software company I worked for that kept killing all of the web initiatives because they were concerned it would erode the Windows product's user base. Guess how long it took for that company to go out of business?

So, does anyone know of any good bike shops in the San Jose (California) area who will sell fitting as a service, rather than just an add-on to a bike sale?
Well, if you get hard up -rideslikeagirl
Jun 17, 2002 2:00 PM
I can recommend a fantastic one in Pacific Grove-
Winning Wheels

Hector spent a great deal of time and care to properly fit me.
... also...Akirasho
Jun 17, 2002 2:06 PM
... if you've got a friend, a tape measure, are accurate and some time...

... you can compile a bit of data for yourself... gets you in the ballpark... then you can dial in the fit.

We abide.

Remain In Light.
Great idea, cuz they charge by the hour. nmrideslikeagirl
Jun 17, 2002 2:48 PM
Not San Jose, but...mwood
Jun 17, 2002 2:17 PM
Try Steve Howard at Livermore Cyclery in Livermore.
re: Getting fitted when you're not buying from the shop.VW
Jun 17, 2002 3:43 PM
Cupertino Bike Shop has the Serotta(sp?) bike fitting machine. I asked them about it, and they told me they will do a fitting for a charge. I forgot how much. You'll need to make an appointment with them because they only have one guy in the shop that does the fittings.

re: Getting fitted when you're not buying from the shop.DINOSAUR
Jun 17, 2002 4:06 PM
Shaws Bike's in Santa Clara, a Serotta dealer, don't know if he charges for this service, but an excellent shop and you will get fitted correctly.

Or- try the fit guide on the wrench science website. You need to have someone take your measurements and take each one several times. Colorado cyclist has the same type of system. I used the one on wrench science and I ended up buying (not from them) the one I was sized for by them. My LBS (where I purchased) did a fitting, I insisted, they usually don't.

Steelman bikes in Redwood City will fit you but charges $150.00...

For what it worth, you might be better off purchasing from an LBS, they can work with you and there usually is no problem swapping out stems or cutting the steerer tube, and there is also a couple of free tune ups thrown in. Shop around and ask questions, that's the only way you find out...lot's of bike shops in the S.F. Bay Area...Wrench Science is in San Jose, I believe, but I think they just do business over the internet, you could save cost on shipping...lot's of options..
Serotta Dealereflayer2
Jun 17, 2002 4:29 PM
My local Serotta dealer in Oakland, Cycle Sports, charges $60 for a fitting. If you buy a bike they apply the $60 toward the purchase. If not, you paid $60 to get information that will be priceless no matter what bike you buy. I also found their build kit prices quite competitive after adding in the cost of shipping and the cost to do the build. And to be able to bring it back for tweaking after the build. Traded out stems and saddles more that once.
second the Serotta fittingtarwheel
Jun 18, 2002 4:27 AM
I paid about $75 for a Serotta fitting last year and it was money well spent. Although I ended up buying mail-order (actually by phone), I could have applied the price of the fitting toward a bike at the shop that did the fitting. I would be very cautious about using the on-line fitting formulas, such as the ones at wrench science and coloradocyclist. They are better than nothing, and will get you in the ballpark, but in my experience they recommend frame sizes that are too small. They might be fine if like to ride in an aggressive position with a large drop from seat to handlebar. However, I am not very flexible and prefer a more upright riding position --which is the sort of information that a Serotta fitting will pick up. I bought a used bike a couple years ago following the "advice" of the coloradocyclist fit formula and it just didn't work out -- the frame was too short and too long. After getting a Serotta fitting, I realized the problem, and was able to order a bike/frame that fits me great.
re: Getting fitted when you're not buying from the shop.NJRoad
Jun 18, 2002 5:59 AM
Go to the Serotta website, they'll point you to the LBS in your area that with a Serotta trained tech.

My shop will do it for $75 but don't expect any breaks on the parts you need to correct fit (i.e. stem, new fork if your's isn't long enough, etc.)
re: Getting fitted when you're not buying from the shop.SJMatt
Jun 18, 2002 7:44 AM
Excellent advice, everyone. Very much appreciated!
Two SJ Leadsgrzy
Jun 18, 2002 10:02 AM
Try Bici Bike on Cottle Rd. in So. SJ across from IBM. Small one man shop so you'll need an appointment. He's also a Serotta dealer, but does all sorts of hihg end Euro road bikes. The other place would be The Spokesman in Santa Cruz. Ask to speak to Wade. Any shop would be nuts to not offer a fitting serices for a fee - last time I checked things are a bit slow in the bike biz around Silicon Valley. Good luck.
I'm going to get it done at Cupertino Bike Shop...SJMatt
Jun 18, 2002 1:22 PM
As was mentioned in one of the previous responses, Cupertino Bike Shop does do it as a service. Doing the fit on the Serotta machine is $75. Seems completely worth it to me. (They easily win out based on location - right near work).

I won't name any names, but the other shop I had called is less than 5 miles from Cupertino Bike Shop and they totally blew it. They lost this business opportunity, plus any future parts and servicing business I would have brougth them.