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bike shop(6 posts)

bike shopblownpupil
Jun 11, 2002 7:16 AM
what are your criteria for using one lbs vs. another? Stock? Best mechanic? Prices? Ambience?
Prices are all the same (inflated). Soscottfree
Jun 11, 2002 7:37 AM
I look for (a) a mechanic who's old enough and experienced enough to work on old, experienced bikes, and (b) a staff that's not snooty to old guys with weird old bikes.

But all things being equal, I use bike shops for service instead of purchases, so the wrench is the key.
Where everybody know's your name DA DA DA and you know your...Scot_Gore
Jun 11, 2002 7:55 AM
I used to have no particular loyalities, but things have changed over the last year.

I purchased two mountain bikes from my LBS about 6 years ago, inside of a month a brought my dad in and he purchased two more. Nobody at the shop remembered me or paid any particular attention beyond the sale, so neither did I.

Last year I bought a used road bike (off this site) and began to stock it up with the needed essentials (pedals, cages, computer, etc), NOW....they remembered my name, greeted me by name, asked how the used bike was holding up, remembered my last purchase. What a difference it made in MY behavior. NOW, I always go there first, I don't shop around before, if they have what I want, I buy it.

If I had to pick a single thing that most effected this change in my behavior it would be remembering my name.

Scot
Mechanic is keyAlpedhuez55
Jun 11, 2002 9:22 AM
I think you need to find a good mechanic. If you are a good customer, they will give you some breaks on price. It also helps to recommend them to your friends if you are happy with their service. I also tend to like smaller shops since you will know who is working on your bike.

If price is an issue, you can always your large parts orders through the web or mail order.
Mechanic is keysteve-z
Jun 11, 2002 10:41 AM
So how do you evaluate a mechanic (even harder, a crew of them) at a shop with which you have no experience and no detailed recommendations (in other words, if you are fairly new to cycling)?
Mechanic is keyAlpedhuez55
Jun 11, 2002 6:09 PM
Recommendations are helpful. Also find a shop that specializes in your kind of riding. If it is a shop with a couple of low end road bikes, it may not be a good shop for a road biker. If it is a shop with a lot of high end mountain bikes then it is a good shop for that. Another thing would be if a shop is a sponser of a big road club. Also if they do a good job, buy the wrench lunch or a six pack of microbrew. A little token of apreciation can go a long way.

I prefer a smaller shop myself for repairs. The shop who builds my wheels is a one man shop. I am a big man so it is nice to have someone whose wheels you are comfortable riding.

I am sure you can put a post up and you will get a few shops recommended in your area. It cannot hurt.