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campy record shifter problem(13 posts)

campy record shifter problemwcfumc
May 17, 2002 7:59 AM
my campy groupo is about 1 1/2 yr old. the right shifter has lost its "clicking" sound and tension. I took the cable out to inspect it. The hole in the shifter that the cable goes through springs up automatically. (maybe thats the index shifting part that's not working) It does not catch on the teeth. I hope some of you know what I am refering too and can give possible solutions.
warranty repair....C-40
May 17, 2002 8:16 AM
Ergo levers are warranted for three years. To get the lever repaired without cost, you must have the purchase receipt and have the lever returned to campy through an authorized dealer (they won't accept shipments from individuals).

I went through this process with Bicycle World in California and it took three months to get the repaired lever back. I knew it would take a long time, so I just purchased a new pair of levers from to avoid any downtime. will repair the lever for you, but it could cost $75, perhaps more, for parts, labor and shipping. Brandford will also sell you the repair parts if you want to do it yourself, following the instructions available at
re: campy record shifter problemCT1 Guy
May 17, 2002 10:45 AM
If you don't want the hassle and wait of warranty -sound like a simple job of one of the springs having come loose or even broke. If you're mechanically minded and have some patience, it's not too difficult to take it apart and see whats wrong - all you need is a few allen keys and a pair of needle nose pliers and three hands. Even if the springs broken, should only cost a couple of $$ for the spares. You should be able to download the Campy spares book from their website which has an exploded diagram to help you understand how it all goes together.
repairable but only if you get the right instructionsishmael
May 17, 2002 11:09 AM
ive had problems with mine, and dont understand what your talking about but id bet its very fixable...get the zinn and art of road bike maintenance book or you can pull the article of the web..there is more to putting it back together again than a diagram will give you...take it apart and see what pieces are damaged and order them from branford bikes, its quick...better yet, call them, you might not have to take it all apart, which is somewhat difficult to put back together again, but very doable..dont worry
I thought that they were so good they never broke!look271
May 17, 2002 1:58 PM
Sorry, I couldn't resist.
I thought that they were so good they never broke!mackgoo
May 17, 2002 10:16 PM
No, they are so good when they break you don't throw them away. You fix em.
what can i say, that's funny.wcfumc
May 18, 2002 2:57 AM
re: campy record shifter problemcurlybike
May 17, 2002 3:19 PM
If you are in the DC area, I repair them.
It sounds like the "G" spring is broken. Try this web page.High Gear
May 17, 2002 4:53 PM sells all the parts. I have rebuilt my 8 speed levers in the past using parts from Branford.
thats the page that gave me tons of trouble, dont use itishmael
May 17, 2002 6:16 PM
it just has the diagram and doesnt tell you all the little bits of info you need to know...with just that diagram you cant do it
thats the page that gave me tons of trouble, dont use itmackgoo
May 18, 2002 1:25 PM
There was a tech article on one of the major web pages that covered this nicely. Any one remember where it was?
thanks, thats helpful.wcfumc
May 18, 2002 2:54 AM
re: campy record shifter problemmackgoo
May 19, 2002 12:06 AM
Here's that other reference.