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How to thank your LBS? (besides spending...)(15 posts)

How to thank your LBS? (besides spending...)sctri
May 2, 2002 8:42 PM
My LBS was great to me, sympathized with my young racer status, and scored me far too good a deal on my new bike. Granted, I suspect that they are still making money on me, but they are making a lot less they then could...

How should I thank them?
-Shameless plugs to friends and family?
-Loiter arround the place on rainy days?
-Buy stuff I dont need? (I frown on that one.. it goes back to my status... lol)

Really though, I hear lots of horror stories of LBSs being bastards, and I also went down that road in my search for a new ride, so I want to give a shout out to the LBSs that are worthy of their loyal customers...

RC
re: How to thank your LBS? (besides spending...)DINOSAUR
May 2, 2002 9:18 PM
Be a good customer. Guys like you are what keep them in business...
re: How to thank your LBS? (besides spending...)da cyclist
May 2, 2002 9:58 PM
Take a pizza in with you the next time you drop by.
re: How to thank your LBS? (besides spending...)Bill B
May 3, 2002 2:23 AM
By far the best way to ingratiate yourself with the LBS staff is to call before you go and say "Hey, I'm on my way over. Have you had lunch yet? Want me to pick something up for you?"

When you go on vacation (something we only dream of), send a postcard. Ones with girls on them are best.

Wear their shop jersey. Sounds simple but when you're out on the road and run into a guy who you've busted your ass for staying late to build a race wheel the night before the districts or something and he's wearing the shop across town's jersey because "It matches my bike" it hurts.
And good beerIcefrk13
May 3, 2002 9:55 AM
Pizza is the Answer (and to more questions than just this one)Val_Garou
May 3, 2002 2:22 AM
Yup, that answer is spot on. But don't get Domino's or some other crap. Show up with a large of whatever passes for a real pie in your neck of the woods. Even with a few toppings you should come in under 25 bucks. This will be remembered far longer than buying your next set of tires there (although you should, obviously, do that too).

I contend that this is a fact that would prove true at any shop I've dealt with, and actually did at the one I worked at.
re: How to thank your LBS? (besides spending...)nodima
May 3, 2002 3:48 AM
My LBS spent all kinds of time switching cranks for my wife's bike, and at the same time ran into issues with my new bike. The first one never shifted correctly as the frame was misaligned coming out of the factory. After several tries they ended up building up a new frame for me. I brought in a 6 pack of my homebrews. Seemed to make them happy.

I also not only recommend them to friends and co workers, but make it a point to take them to the shop. Gets my face in there, and even though I am not spending my $$, the people I bring in spend theirs which just as good from the shops POV.

nodima
Send them business.......Len J
May 3, 2002 4:15 AM
The best thing you can do for your LBS is talk them up to other cyclist's. I send people to my LBS all the time, tell them to tell him Len sent them, LBS always thanks me.

Len
hook the mechanics upjason in nh
May 3, 2002 4:26 AM
as a mechanic in a very popular local shop, the best way that we liked to be thanked is with food. like if you need something asap, a couple pastries get us to drop what we are doing and get you going fast.
cheeers and good for yo for supporting your lbs
I gave mine a tip...biknben
May 3, 2002 5:41 AM
My LBS fit me up real nice on my last bike, gave me sweet deals on all the stuff I wanted, and built it up for nothing. He went well above and beyond what I expected. I gave the manager (who did all the work himself) $80 and said "Thanks for the fit and build, now take your wife to dinner or something".

I already buy stuff if they have it and send people to the store. I often consider getting them stuff to eat but they eat at strange times and have places to eat at the same mall.
I gave mine a tip...Wannabe
May 3, 2002 1:12 PM
I like the pizza and beer ideas, but I don't get the tip. Especially not for this post. If you tip them, will they not think to give you such a good deal the next time?

My reward has always been to spend more money at the shop. Rather than order something through a mail order, order it through my local shop. His accounts will appreciate the higher volume.

Gonna have to remember the pizza and beer thing. Great idea!

Andy
one word...BEER (nm)ColnagoFE
May 3, 2002 6:49 AM
yup nmgtx
May 3, 2002 8:47 AM
Tip and beermhinman
May 3, 2002 7:35 AM
I just got a Colnago MXL, with every component spec'ed by me (seatpost, stem, tires...) . The head mechanic built it up with me riding shotgun, and he was very meticulous. As a thank you, I brought in a case of nice beer and I gave him $40.
Coffee, beer, pizzapeloton
May 3, 2002 1:41 PM
Coffee in the morning. Pizza pretty much anytime. Beer works wonders. If you bring beer though, try to find out what the owner and wrenches like to drink. Guiness works better than PBR generally... Depends on your crowd.

Talk the shop up. Ride with the guys. If you get their respect at races and rides you will be remembered. And that doesn't have to mean you are fast, just that you are out there.

Hanging around the shop and watching them work depends on who you are and who the mech is. There were some people who I would have charged extra if they had ever hung around to watch me work. Others were welcome though. Just be low key on that one.