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Helmet Replacement Policy(11 posts)

Helmet Replacement Policymixinbeatz
Apr 30, 2002 11:57 AM
Does anyone know what helmet manufactures have the best crash replacement program? I have a bad habit of breaking helmets in crashes and am wanting to know if any companies do better than what seems to be the 20-30% new helmet cost.
thanks in advance.
re: Helmet Replacement PolicyPaulCL
Apr 30, 2002 12:06 PM
Specialized gave me a new helmet for $15 after mailing in their crashed/crushed helmet.
re: Helmet Replacement Policymixinbeatz
Apr 30, 2002 12:09 PM
That is strange, I broke a specialized helmet about a year or so ago and the local dealer only gave me 20% off a new helmet stating this was the policy. Did they replace the same model? How long ago was this?
It used to depend upon the price of the helmet...dsc
Apr 30, 2002 2:26 PM
Many years ago, a split a Giro clean up the back in a nasty mtb crash. I can't remember the model, but it retailed for about $100 in those days (it was their top of the line). The policy (Giro's, not the LBS) was to offer an exact replacement for half the cost, if I returned the helmet to them, along with a letter describing how the damage was incurred. This was for research purposes.
I believe the policy for replacing their lower end helmets was to offer $10-$20 off the price of a new one. And I think that was done through the LBS.

re: Helmet Replacement PolicyIan
Apr 30, 2002 2:37 PM
Most, if not all, helmet manufacturers have nearly done away with crash replacement. As the other post said, you may get $10-$20 off, but that is about it.

And when you think about, why should they even do that? You crashed, it isn't the fault of the helmet company. Count yourself blessed that you had on a helmet, you survived, and that the helmet did its job and that is why it is cracked / destroyed.

re: Helmet Replacement Policymixinbeatz
Apr 30, 2002 2:53 PM
I never said that the company should be responsible to replace my helmet. I merely asked who has the best replacement policy since most manufactures at some point did. I broke my 4th helmet in 5 years this past weekend and am just trying to save a little $$$ in the future.
re: Helmet Replacement Policyflying
Apr 30, 2002 2:44 PM
Limar states 2 year crash replacement guarantee policy.
Im not sure what that means though.
re: Helmet Replacement Policyjarraa
May 1, 2002 4:24 AM
ACtually they cahrge you $35 to replace it, irrespective of the model.
re: Helmet Replacement PolicyLigon
Apr 30, 2002 4:31 PM
Bell has a pretty good replacement policy. It does depend on the model of helmet you buy but they are all still really good deals. I met with a bell rep. and she told me all of the specifics but I have forgoten most of them. Anyway, I think that you will only have to pay like twenty or thirty bucks if you break there nicest helmet. Which is a good deal considering new they cost upwards of $100!!! Sorry my info is a little foggy, maybe you could check there website.

re: Helmet Replacement Policybianchi boy
Apr 30, 2002 6:42 PM
My Louis Garneau Globe has a 1-year replacement policy. I think Bell offers one of the best policies; check their website. However, the Globe is the best value I've seen for a nice helmet -- only $35 at Performance. Nice fitting helmet, with adjustable spiderloc in the back, and it was the top rated helmet for safety when Consumer Reports did a bunch of tests a couple years ago.
Giro wanted $130 for Pneumo.(nm)James
Apr 30, 2002 9:12 PM