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warranty issue(8 posts)

warranty issuePruittCanDoIt
Mar 12, 2002 10:58 AM
I need help about what to do. I know I might be out of my league, but here goes anyway. I bought a Roadmaster bicycle from Montgomery Wards a couple of years ago. I rode the bike back and forth to my job through all sorts of weather. Now the frame is rusting and I don't think it is safe to ride. I know there was a warranty, but without Wards still in business, I don't know where to take it too. Help.
re: warranty issueMrCelloBoy
Mar 12, 2002 11:05 AM
Warranties are dealt with by the company that issues them, or on occasion the company that buys them out. In this case I'm afraid your out of luck.
Next time towel off the bike after it gets wet and use touch-up paint.
I'd say you're SOL!brider
Mar 12, 2002 11:11 AM
Frame rust, especially in the elements that you used the bike under, would be expected unless EXTREME care were taken. Since you bought the bike at Montgomery Wards, I'm assuming you're not a whiz-bang bike mechanic. I seriously doubt you overhauled the bike regularly, let alone stripping down the frame and applying a rust inhibiting agent to the inside. What you did would be considered abusive even in fairly uninformed circles. Think on this -- the way most people drive their cars is defined as "abusive driving" in 99% of the vehicle owners manuals out there. Car companies could deny most warranty claims if they weren't so scared of bad press. I seriously doubt Monkey Wards is concerned about it.
re: warranty issueIndiana Rider
Mar 12, 2002 1:14 PM
They are, are at least were owned by the Brunswick Corp. You might give them a call. but I doubt that you have anything longer than a 1 year warranty.
How much rust makes a frame unsafe?PdxMark
Mar 12, 2002 3:09 PM
I realize that at some point a rusty frame would approach failure, but how mush is too much rust? And, how can you tell? Digging through the rust until you hit steel? Anyone know?
hmm...let's see:Alexx
Mar 12, 2002 4:47 PM
Monkey Ward's went out of business, what, 3 years ago? And an average Roadmaster bike lasts, what, 2 years? Sounds like you got what you paid for. Throw it in the dumpster where it belongs, and be thankful it didn't break sooner.
re: warranty issueRollinFast
Mar 12, 2002 7:43 PM
Actually, Wards went out of business last year. However the obvious is that this guy has a $69 bicycle. Surely, for $69 there can't be a love affair with this thing. I bet the chain is dry and has a reddish color. The tires are probably dry rotted, and the kickstand probably doesn't hold the bike up too well anymore. Come on dude, are you so cheap that you can't take another $70 to KMart and buy your dream Huffy or Murray?
re: warranty issuepmf1
Mar 13, 2002 8:03 AM
Yeah, some piece of junk with Campy on it.