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Any Experience Ordering From Zonabici?(4 posts)

Any Experience Ordering From Zonabici?brains
Feb 14, 2002 6:34 PM
I ordered a pair of Sidi Energy road shoes about 1.5 weeks ago and have heard nothing from Zonabici. When I check my order status it reads order accepted / not shipped. I sent an email to see if I could get a heads up on the status of the order but no reply. Do I need to be more patient or should I be asking questions in Italian? What is the normal wait time for orders from Italy/Europe? Has anyone had good luck with Zonabici? end.
re: Any Experience Ordering From Zonabici?mickey-mac
Feb 14, 2002 9:30 PM
You need to be more patient. I've ordered from them twice. The first time, I heard nothing for about four weeks. Then the "provisional" charge on my card became final. Then the shoes were at my house about two days later. Through the process, I received no responses to my e-mail. Because of the great prices, I ordered more merchandise about 6 months later. Communication had improved by this time, but it was still not stellar. Don't order from ZB if you're in a huge hurry to receive the goods. Do order from ZB if you've got some time to spare and want to save some dough.
re: Any Experience Ordering From Zonabici?litespeed
Feb 15, 2002 6:57 AM
I made my first order with them last Monday. They told me on Tuesday that my order should ship the first of next week. I purchased three pair of Genius 4's and the price was great. I hope they will ship when promised. I'll keep you informed as I get more info. The communication has been pretty good with Sergio prior to making this order, although I haven't tried since.
re: Any Experience Ordering From Zonabici?CRM
Feb 15, 2002 7:11 AM
I ordered a couple of pairs of Castelli bibs and a pair of Vittoria shoes from them about three weeks ago. They haven't shipped yet but Sergio has been very good about responding to my e-mails promptly. I e-mailed him twice and each time he has e-mailed back within a day. He told me the hold-up was with the shoes. So far, I have confidence that the order will be filled eventually. I'd echo the sentiment that you shouldn't order if you really need the stuff right away, though.