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air bubbles in decals on new frame(11 posts)

air bubbles in decals on new framemr picky
Nov 27, 2001 12:23 PM
I just got my new frame in the mail from Supergo. Looks great but there are some small air bubbles in the decals in a couple of places. What should I do - ignore, try to fix, try to send back, what? Thanks for the help.
oh, boo hooNasty Jr.
Nov 27, 2001 12:40 PM
What do you expect from mail order, esp stupergo of all places? Get over it, it won't matter the first time you find yourself sliding across the pavement! Or you can try to get it warrantied (and get laughed at).
I see the screen name fits. ; )MrCelloBoy
Nov 27, 2001 12:45 PM
It's really up to YOU to decide.
How important is it?
Don't base it on others feelings.
Sounds to me like you're unhappy with it. Call Supergo and talk to their Customer Service folks. See what they offer as a fix.
re: air bubbles in decals on new framePsyDoc
Nov 27, 2001 12:46 PM
Well, I understand that you are probably thinking that a new frame should be relatively "perfect" as you have shelled out good money for the product. If the air bubbles are going to bug you, then call Supergo and have another one sent out to you. More than likely, though, you will forget about the air bubbles in the decals unless of course they are big and obvious. Are the decals covered with a clearcoat?
re: air bubbles in decals on new framegtx
Nov 27, 2001 12:59 PM
take it to your LBS and have them make sure the frame is straight. If it is, consider yourself lucky and keep it. If not, send it back.
re: air bubbles in decals on new frameElefantino
Nov 27, 2001 1:23 PM
If the air bubbles are there because of poorly placed decals, merely take a pin (a fine needle will be better) and poke a hole in the air bubble. Then smooth it out with your finger. It won't look perfect, but after two or three rides neither will the rest of the bike. And it saves the hassle of sending things back for little stuff.
Similar experienceMel Erickson
Nov 27, 2001 1:52 PM
I bought a used Softride that had just been repainted with new decals and one of them had a wrinkle/bubble. I considered having it repaired because of the excessive weight of the trapped air but decided to just forget about it and ride. That would be my advice to you also ;)

P.S. Pardon my sarcasm, I couldn't resist.
Right to be annoyed . . .mja
Nov 27, 2001 1:59 PM
After all, the decal is unnecessary -- usually of benefit only to the manufacturer as free advertising. If it must be applied, it should be done correctly.

Still, I would either fix or remove decals, if possible -- these are the simplest options.
Ibis did that to me...bike_junkie
Nov 27, 2001 3:29 PM
Really pissed me off on a high-end frame like that. They were not interested in making it right, either.
Shame on Ibis.
If I had a Supergo frameDAC
Nov 28, 2001 5:07 AM
the decals would be the FIRST thing to go!!
What you paid for is what you got.grzy
Nov 28, 2001 10:25 AM
Question: did you pay full-pop retail or did you get it at a significant discount?

If you want quality then maybe Supergo isn't at the top of the list. Why do you think the stuff is at Supergo in the first place?

Go out to the shop take a screw driver and put a large gouge through the offending decal - I can assure you that no one will notice the air bubbles if you follow my instructions exactly.