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Some LBS's really suck...(33 posts)

Some LBS's really suck...TheMaxx
Nov 9, 2001 10:36 AM
I just moved, and I've been checking around all the local shops to see which are the good ones. I needed my cassette moved to my spare wheels, which I don't really have the tools for. The guy charged me $20!!!! Maybe I'm crazy, but I was a mechanic in a shop and we charged $5 for something like that. He said they have a $20 minimum service charge. That is BS, and I hope he realizes I'm never shopping in his store again.
Some cars are blue (nm)mickey-mac
Nov 9, 2001 11:38 AM
A cassette lockring tool cost less than $6Tig
Nov 9, 2001 11:46 AM
Unless the lockring was gorilla gripped on, you should be able to change the cassette yourself with one of these. If it is too tight and you have a bench vise, clamp the tool in it and set the wheel on top of the tool. Twist and release, like a bus driving turning a steering wheel.

Some shops really rip people off. They might give you a better price if they remember you purchasing a bike (usually a shop sticker is on the seat tube) from them or you are in a club/team that they sponsor.
Do you also need a chain whip to do that?(nm)Lone Gunman
Nov 9, 2001 11:49 AM
yes, you need a chain whip to remove a cassette. (nm)vanzutas
Nov 9, 2001 11:54 AM
I didn't need one. Whips were a must for the old screw-on's -NMTig
Nov 9, 2001 11:55 AM
I think you have that backwards.vanzutas
Nov 9, 2001 11:58 AM
the old style freewheel did not use a chainwhip to remove. To remove a cassette a cassette tool and a whip are needed.

Nov 9, 2001 12:35 PM
so much for the IQ
What's your problem?jtolleson
Nov 9, 2001 12:44 PM
Having read this thread, I don't see what your issue is, but I do see you were to cowardly to use a regular screen name.
wow, nice job muncher!Tig
Nov 9, 2001 12:52 PM
Or are you "MJ"? It doesn't matter either way. I'm just exposing the coward, no matter what name he hides behind. You really know how to fill this room with your intelligence! Your diarrhea of the mouth and constipation of the brain continue to enlighten us with entertainment of the finest value. I'll never claim to be correct all the time. At least I offer to help another human in need with the best I have to offer. That is what makes me a better man than you, and you hate it. I'll never change. Hopefully you will. Until then, I'll just keep putting up with your flaccid attacks against me, but I'm not leaving. I'll never quit... ever! Keep on trying if you'd like.

I always used a chainwhip with freewheel cogs. It made it much easier. I have yet to need one with a cassette.
Nov 10, 2001 3:27 PM
that wasn't me - seriously - no flaming on this thread from me
no problemoTig
Nov 10, 2001 4:36 PM
My apologies. I think we know who it was, but it doesn't matter anymore. I'm refusing to let anyone get to me anymore. I can agree to disagree with most anyone, but personal attacks get the fight instinct going. My weakness, but I'll admit to it. Nothing a good ride or a pint (or both) couldn't settle!
no problemoMJ
Nov 12, 2001 1:45 AM
don't think it was Muincher either - we both live in the UK and he had already left work by the time that was posted...
Nov 12, 2001 3:06 AM
If you are suggesting that was me, then that's something else you think you know and don't. Clue - my posts have "Muncher" written at the top. If I have something to say, I say it. I have a spine fitted at birth, and it's still in tip-top condition thank you. I do think you are wrong about the whip as it happens, but there you go, if it works for you...
Inquiring Mindsgrzy
Nov 12, 2001 9:12 AM
So, I'm curious as to how you do this. A screw on type freewheel only requires the removal tool and a cassette style setup requires a way to hold the cogs to remove the lock nut. I'm baffled as to how you'd use a chain whip on the former but not one on the later. Could you please enlighten us? I'm honestly curious.
Me tooVP
Nov 13, 2001 9:45 AM
What's the key? Anti-torque forcefield? Invisible tractor beam on the block? Really hard stare?
Vulcan Mind Meld? (nm)grzy
Nov 13, 2001 9:47 AM
Rear spindle = suspension of disbelief (nm).Professor Leibstrum
Nov 14, 2001 6:08 AM
Wasting your time there....muncher
Nov 16, 2001 7:48 AM
He's in one of his "insult people and then skulk" moods :-).
Yeah, Some LBS Customers Really SUK.grzy
Nov 16, 2001 4:26 PM
LBSwrenches just love the guy that thinks he knows what he's doing, but is clueless. If it was up to me I'd fix his "problem", charge him double, but made sure I created another. Probably why they won't let me work in a shop - you have to be nice to everyone - no matter what. I'm sure I could string some people along for more than six months, but it's really not my nature. I just like thinking about it.
A cassette lockring tool cost less than $6TheMaxx
Nov 9, 2001 6:02 PM
I know how to change a cassette. I've done it plenty of times, but like you said, if I had a bench vise. I don't have a bench vise, and it's tough to get them off with a wrench if they are on tight.
And I have had work done at plenty of shops, and they don't have charges like that. You don't have to have one of their bikes. A good shop shouldn't charge you anything if it is one of their bikes. Plus, I just bought a pair of Sidis from the guy last week.
took my cassette to the LBS last month for the same reasonTig
Nov 10, 2001 4:39 PM
I don't have a vise yet and the lock ring was too tight. I needed them to get it loose but nothing more. They did it for free and they didn't even know me too well. That is why I keep going back for small stuff.
You were a mechanic once?pmf1
Nov 9, 2001 11:59 AM
And you went to a shop to change cassettes? I wouldn't even pay someone a dollar to do that. How can you even be a serious bike rider without basic tools like a chain whip and cassette sprocket? That makes about as much sense as saying you can't change a flat because you have no tire levers or a pump.
hey! be nice!Js Haiku Shop
Nov 9, 2001 12:04 PM
not playing devil's advocate for our friendly poster here, but--i've done a couple centuries and a couple longer rides this year and have yearly mileage in the low 4000s, a garage full of bikes and bike crap, and consider myself a "serious bike rider." only recently (end of summer) did i acquire a chain whip and cassette remover. bought a cassette and two chains at the same time. haven't taken ANY of them out of the packaging yet.
Serious bikerbikerduder
Nov 9, 2001 12:20 PM
I agree. I guess after 11 years and 25,000 miles I'm just not a serious biker. Until recently I just took my bike to the LBS for a cog switch once a year, but I'm going to get a new set of wheels and want to be able to swap them myself between training/racing wheels. I run Shimano on Rolf Vector Pros and soon to be DA/Mavic wheels. Can you recommend a good brand/source for the whip and cassette remover?
park/ NMJs Haiku Shop
Nov 9, 2001 12:33 PM
Aw come one guys ...pmf1
Nov 9, 2001 12:34 PM
I wasn't trying to be mean. Its just that its hard for me to imagine someone who used to be a bike mechanic not having these basic tools and doing it himself. I travel with my bike on vacation and live in an area of widely differing terrain (Washington DC), so I guess I do change my gearing a bit more than many people do. I didn't mean to imply that a necessary condition for serious bikerhood is to swap cassettes on a regular basis.

As far as what to get, a whip is a whip. Just a stick with a piece of chain on the end. Any brand will do. I like Park tools, so that's what I use. Same with the remover (or whatever tthe real name is). I find it convenient to clamp vise grips onto the tool to use as a handle. I have a pair permanently clamped onto the tool I have.
okay, you're off the hook. send me $834, cashier's check nmJs Haiku Shop
Nov 9, 2001 12:40 PM
You were a mechanic once?TheMaxx
Nov 9, 2001 6:10 PM
your right. You've exposed me for what I am. I actually know nothing about bikes. I'm just a fatass internet geek who doesn't own a bike. How could I own a bike if I don't own a chain whip?
Thank you for bringing everyone into the light.
well, whip me with a chain whip!!Rusty McNasty
Nov 9, 2001 12:17 PM
OK, for those non-mechanics (and those who lied about ever being a mechanic):
Freewheels: Do NOT need a whip to remove. Use of a whip is optional for istallation, 2 whips needed for freewheel disassembly
Cassettes: Chain whip IS needed (or a very large, expendable rag, and a really calloused, strong hand).
Most removal tools need a 1" open-end (or a gasp!! crescent wrench) to use. Some fit into a 1/2" ratchet drive.
For those who still can't get the cogs off, flagellate yourself with the chain whip.
Dear Rusty,Lone Gunman
Nov 9, 2001 1:57 PM
Thanks for putting this pissing match of a thread to an end. I do not remove my cassettes, I have had the shop do it for me at no cost. Why? 1) they would do it for free 2) I did not own the tools (whip and socket) but have always thought about buying them. Had nothing to do with ability, I know how to do it, obviously, I asked about the use of the whip. Nashbar sells a Lifa? brand of tool that work fine for the casual wrench.
re: Some LBS's really suck...Cliff Oates
Nov 9, 2001 4:12 PM
My LBS has a $20-25 minimum charge too, but I'm a regular there so they're very flexible about it.

The first bike specific tools I bought, other than emergency tools to throw in my saddle bag, were a casette tool and chain whip. I bought them not so much because I change casettes a lot, but rather I like to submerge my casettes and chainrings in Simple Green periodically and scrub them with a brush. I used to do that once a month, but I'm trying to cut back.

My LBS makes most of his profits on service. I don't begrudge him that revenue. I'm selective about the service I ask him to perform, and I don't quibble about prices.
Cheap whip.muncher
Nov 12, 2001 3:13 AM
Those tools you get in car parts shops for removing oil filters do the job just fine (it's bike chain they have on the end) - at a fraction of the cost of a "proper" one.