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What's my most prudent course of action?(5 posts)

What's my most prudent course of action?Brian T
Nov 4, 2001 9:27 PM
I got a used bike, (off this site actually before it became what it is now) It's a Trek 2120, and like a bad used car, it's exposing more of its problems the more I ride it. I bought it under the assumption that it was all Ultegra, except for 105 hubs and brakes. Upon inspecting it, it turned out only the shifters and rear der. are 600. And there were more than "a few nicks on the frame" too.
I finally realized the source of the functional problem with the bike today. Whenever I accelerated from a stop, or especially when I was pushing hard up a hill, I'd hear these "ca-chunk" noises. Someone told me to check the cassette, and sure enough, that's where it's coming from. The cassette is 8 speed Shimano, and it's connected to a wheel that has a bent rim (ugh!) So, where do I go from here? Have I been swindled? Is it no big deal, just get a new cassette and rear wheel? I paid 400 bucks for this which has actually been really fun to ride, but not fun to worry about....
re: What's my most prudent course of action?Frank
Nov 4, 2001 9:45 PM
While your description makes it seem you didn't get what you thought you were paying for, it is hard to tell. You say you were "under the assumption"...is that what the seller said in their ad? Did you bring up the matter of components, condition, etc. with the seller once you saw there were differences in what you thought you were getting? Finally, how long have you had the bike?
Hari-kariStarliner
Nov 4, 2001 9:57 PM
Think of it this way: a lot of people pay a lot more than 400$ to attend seminars put on by hacks, and come out of them with nothing that's going to change their lives much for the better. Your $400, on the other hand, not only taught you a few good lessons, but at least you have something in hand you can either do something with, or if you are so inclined, you may pass it along to some other unwitting consumer and recoup some if not all of what you forked out.

Should you choose the first alternative, it could be prudent to seek out the opinion of an experienced bike person, say, at the nearest bicycle shop. Your rim may only need a simple truing to set you straight. Maybe the cassette lock ring simply needs to be tightened rather than replaced. It won't cost you much if at all to get some advice there. And if you need to really be sure that you have gotten good advice, go get a second opinion from a different bike shop.
To be prudent, 1st - get a time machine, 2nd....Scot_Gore
Nov 4, 2001 10:53 PM
Brian,

Since it's sounds like you've had the bike awhile (if you got it prior to the site redesign that's around early August if I recall). I agree with the previous poster, consider it a life lesson.

The next time you buy a bike sight unseen over the internet.
1) Insist on using Escrow.com or something like it. It will cost you money, but who said prudence was free.
2) Require a 3 day review of the merchandise
3) In that 3 days, take it to your LBS. Pay them for the minimal reassembly that will be needed. Explain that you bought it sight unseen over the internet and could they please look at it for component content and damage durring the assembly process.
4) If it's not everything you wanted it to be, take full advantage of the options available through the escrow service.

I don't mean to sound harsh, but I bought a used bike through this site at roughly the same time. I did everything I describe above and was nothing but pleased with the transaction.

Good luck
Scot
Is the price really bad?Cartman
Nov 5, 2001 7:41 AM
$400? How much was the bike new? If you want a new bike, then pay the $$ for a new one. If you buy used, expect that there may be problems. With the price of most dceent road bikes being over $1000, sounds like you got a deal.