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www.velowear.com needs a user password to get on?!(9 posts)

www.velowear.com needs a user password to get on?!DT
Sep 19, 2001 4:43 AM
I've been trying for 2 days to get on the velowear website to look for a flag jersey, but yesterday my stupid computer wouldn't load it and today I get a prompt asking for a user nam an password to get on the homepage...what's up with that??
looks hacked. nmraboboy
Sep 19, 2001 4:54 AM
re: www.velowear.com needs a user password to get on?!Lone Gunman
Sep 19, 2001 6:51 AM
I didn't even get that far before I said skewer it. They don't have anything that I need that badly today to fight to get into the site.
re: www.velowear.com needs a user password to get on?!Lone Gunman
Sep 19, 2001 6:53 AM
Additionally, a new worm virus is out there lurking again and it could have been effected by that, my phone answer service was effected and shut down.
re: www.velowear.com needs a user password to get on?!Turtleherder
Sep 19, 2001 7:34 AM
I got on yesterday but the site kept giving me a message stating that a fatal error had occured. As usual with most things related to computers I just x-ed out the message and kept going. The order program never shut down, but with the error message I really did not expect it to work. Today I received an e-mail confirmation on my order. Just keep trying it might work.
seems they are not service orientedDog
Sep 19, 2001 7:40 AM
I went through the whole process of submitting an order on the website. I got to the final screen, after filling out all the info, and the next screen said "under construction."

So, I did screenshots of all the ordering info and e-mailed it to them. They replied a day later that they are not accepting orders by email. Hmm.

So, I replied that I couldn't believe that they would refuse an order having received all the necessary information by email, and to just forget it. That doesn't seem like good customer service to me.

Doug
did you see my other message/response to post yesterday?Spiritual Haiku
Sep 19, 2001 10:40 AM
their e-business function is not working, call them.

when i talked to them on the phone, they were nice as though they were good neighbors, though i'd never talked to these guys before.

give them another chance--by phone (if you can find the # without the website). i think you might find it in your e-mail if you're a member of their online/e-mail specials mailing list. seems i've discarded their last email.

good luck.
I believe they have the virus...UncleMoe
Sep 19, 2001 1:04 PM
After I visited the velowear.com website today to look at this, about 20 minutes later my IT department visited my, umm cube, and informed me I got the worm virus. Since the website looks so suspect, I believe I got it from velowear.

Anyway, after some majic my PC is cleared up, but I wouldn't visit that site until this worm virus is cleared up. I can't prove it came from them, but it is an odd coincidence considering their website is all microsoft stuff right now.
Velowear phone numberdavet
Sep 19, 2001 7:31 PM
I ordered one of the flag jerseys from Velowear before their computers went down. I followed with a phone call two days later to check my order. They seemed like good folks, they are a sister company to Voler Team Apparel jersey company. They said they hope to have their computer back online by Thurs., A.M. Here's Velowear's number 1-800-599-7264.