Aug 22, 2001 7:34 PM
I didn't want to email you w/ out asking first. I know you posted about your nike acg watch. I ordered one after seeing your post. After having it for about 2 weeks, the labels for the buttons started to wear off. I emailed nike (no response yet, I only did it today) I was wondering if you too had this problem. Feel free to email me!
Aug 22, 2001 7:52 PM
|I guess you mean the Adjust/recall/mode writing on the bezel of the watch. No, mine is fine so far. Have you been sweating all over it? Or is this just from normal wear? Honestly, I collect watches both fine, vintage and your everyday watches and there is no real craftsmanship in this watch. It is cheap plastic and rubber. However, you are really paying for the digital guts of the watch and the technology which is unbelievable. The rubber band should be pretty durable, but the labels seem delicate as they are just stencils. See if Nike will exchange it, but at worst, it will only affect the "look" of the watch and not the function obviously. But I know stuff like that is bothersome. I got a Rolex for Xmas one year that was brand new and it had a scratch on the bezel. I took it back to Toureneau and found that the design of the bezel was susceptible to scratches and they all had little scratches. If you wanted this as a collector's item, you should probably not wear it while riding or take it back and get the non-Lance version with all the same functions. It takes a few days to hear from Nike so don't get alarmed. You can always send it back for a refund or take it back to the store if you can't accept it. How do you find the functions though? Pretty cool?|
|I heard from Nike today..||Cartman|
Aug 23, 2001 10:38 AM
Thank you for your e-mail.
For repairs on Nike watches covered under warranty, please ship the item, along with a description of the problem and the store receipt, to Nike's authorized service partner, Parsec Enterprises. Please include a check or money order of $6.95 for shipping and handling. If the product was purchased within a year, Nike will pay for all warranty repairs.
For repairs not covered under warranty, please follow the same procedure. However, all repair costs will be the owner's responsibility. If the problem is not covered by the warranty, an estimate will be provided before any work is performed. Please refer to the warranty as stated in the booklet that accompanied your product for further information. Replacement parts can also be ordered directly from Parsec's web site at http://www.parsecent.com.
I know that the labels don't affect how the watch functions, but for the $$, I'm a bit dissapointed. I don't know if this has anything to do with it, but I've been training for a triathalon, and have been wearing the watch in the pool. I'm not sure if I'll send it for repairs, as if it happened so soon, it would probably happen again. Either way, I like the way it functions, and now know the altitude of every hill I climb. Thanks for the input.