|Question on your dealings with Rudy Project Corp.||AlexR|
Jul 18, 2001 4:30 AM
|THe frames of my glasses are falling apart. All three badges fell off, and the rubber ear pieces are now sliding off as well.
Have you folks had good luck in getting these things replaced at no charge? Any idea where I might mail them?
|Great customer service||Steve Davis|
Jul 18, 2001 10:44 AM
|I have had great luck with Rudy Project. I dropped my glasses on a ride one day only to have a buddy ride over them... lenses were scratched pretty badly. RP replaced the lenses for $8 in postage and handling fees. Later, my frames broke and they replaced everything for free (no shipping and handling charges this time as it was covered under warranty).
|re: Question on your dealings with Rudy Project Corp.||Samu|
Jul 18, 2001 2:43 PM
|Had entire glasses replaced free, warranty issue. Got rubber replacements for my temple arms free, even though I lost them. I love my Rudys and the company.|| |