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thoughts on Serotta(5 posts)

thoughts on Serottawill001
Jul 17, 2001 9:20 AM
I am seriously considering a serotta steel frame. I am 6-3 with long arms and legs and as such am interested in the custom fit. Any feedback on steel in general and serotta specifically would be appreciated.
Mmmmmmm!!!grzy mnky
Jul 17, 2001 10:39 AM
Serotta rocks - no doubt about it. There are lots of other good bikes out there, but you have to appreciate their custom fitting process and customer satisfaction. At 6'3" you may find some real advantages to the custome geometry. Most people who have one are rabid about their Serotta bike and I'm not refering to the hype or fashion conscious crowd. Ultimately it comes down to working with a good LBS and getting dialed in. There are lots of other custom options out there, but you need to compare and figure what is going to work best for you. Check out www.serotta.com, the message board section, for some totally biased input!
Go Serotta!Jim Burton
Jul 17, 2001 10:59 AM
I have had my Serotta for exactly three weeks. I can't speak highly enought of it. I have the Colorado III frame built up with Ultegra. Now, the custom geometry option is extra in the Colorado frame, but Serotta makes bikes in standard sizes in 1cm increments so you can narrow your choices down more and most likely find an exact match in standard sizing. They really pride themselves on making perfect bikes for the height extremes. A 52 cm fit me perfectly without the need for custom geometry. I was fitted at the Bicycle Link in Atlanta, GA by a certified Serotta Size Cycle Technician. Usually, if you are ordering a bike, the Sizing is free.

As for the ride...I'm so comfortable I have to remind myself that I'm not in front of the TV on the couch; it handles so predictably and precisely. The frame is responsive and quick, quicker than my old Cannondale. The paint is beautiful, the welds are beautiful, the craftsmanship in general is incredible. The shop personel was also very informative and surprisingly unbiased (well except that the owner and the other three employees all had at least one Serotta). When I was measured, I got a listing of the appropriate sizes of all the bikes I was interested in. Then, he let me do my own research. I'm so glad I went Serotta!

The higher end model prices do include custom geometry and paint. the CSi is the flagship steel model. It is a lugged steel frame. The Colorado III is not lugged and only comes with the choice of two color combinations. I went with the cheaper steel because I didn't need custom colors or geometry. From what I understand, the two frames feel so alike, only seasoned CSi owners could tell if they were on a Colorado III.

This will be a lifetime bike for me. Even when I feel the need to buy another bike, I will still ride this bike. Go for the Serotta!
Go Serotta!will001
Jul 19, 2001 4:38 AM
Thanks for the feedback. I also live in Atlanta and spent some time at the Bicycle Link last weekend. The rep was quite helpful and seemed focused on educating me (as opposed to just moving a bike as quickly as possible). He offered to let me test several of their bikes for as long as I feel I need to make a decision. The more a read about Serotta the more I like the company. The message board on their site is a great source of information and clearly demonstrates the fanaticism of their customers.

I will test ride this weekend and predict I will soon begin the excruciating wait for delivery. Good thing I have the mountain bike to keep me busy!
You must acknowledge...Flat Foot
Jul 17, 2001 12:23 PM
...Serotta's customer service as they appear to be doing a great job in that area. In fact, posted on Serotta's message board, which I think you may want to visit for more advice ( http://www.serotta.com ), is a post by a guy who was ticked off that his bike did not even come close to fitting him after his Serotta fit by an authorized Serotta fit specialist. Well, Ben Serotta was alerted to the situation and posted a very professional reply and is working to get the matter resolved.