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Foreign purchased components covered by US warranties?(14 posts)

Foreign purchased components covered by US warranties?Citius
May 24, 2001 8:56 AM
I've seen it posted on this forum that items (specifically a set of Mavic Ksyriums) purchased from foreign vendors (Total Cycling) are not covered by manufacturers warranties. Does anyone know if this is true?

Thanks
Implied warranties, yes. Manuf. warranties, no. PL, Esq.PL
May 24, 2001 9:42 AM
But, even so, to sue them here (U.S.) you would have to get jurisdiction over them if they do not voluntarily stand by their product.

Make sure you ask before buying.
I don't want to sue anyoneCitius
May 24, 2001 10:00 AM
I guess a better way of asking is, "If the Mavic Ksyriums that I purchase and have shipped to the US from Total Cycling have some sort of manufacturing defect, will Mavic warranty that defect?"

Do Mavic Ksyriums that I purchase from Total Cycling in Ireland carry the same manufacturers warranty as Mavic Ksyriums that I buy from my LBS in the states?

Thanks
I don't want to sue anyoneIan
May 24, 2001 10:05 AM
If you purchase them in the US, the warranty work (if possible with Mavic) will be done in the US. Product purchased from overseas will have to be sent overseas for warranty work. So, they will be covered, just not in the US. This is true for most products.
YES the warranty is good.runstevierun
May 24, 2001 10:32 AM
Call Total Cycling or Mavic to confirm.
Warranty applies to product irrespective of country of purchase.
The authorized dealer, Total Cycling, will service the warranty.
Authorized bike shops in the USA could do this for you, but won't knowing that you can't force them to cover the wheels here in the States. After all, it's just a matter of shipping the wheels to and from Mavic in France. THAT's the real buzz on the warranty issues, USA shops pissed that you can act as your own importer and get K's for $500 when they're trying to get $800 out of you.
Why is it that...Jim Burton
May 24, 2001 1:07 PM
cycling goods cost less overseas? Can anyone explain this? Maybe some of the cyclist reading this overseas could answer. I just discovered Total Cycling and almost had a heart attack! Sidi shoes for almost 30% less than Performance Cycling...at the normal price (not on sale)! That's not even the best savings I found! What is the catch?
Why is it that...Ian
May 24, 2001 1:41 PM
Mavic is probably not the best example to use here, because most, if not all of their warranty work will have to go overseas.

Sidi is a good example though. Veltec is the exclusive US distributor for Sidi, Look, Easton and Vredestein. Items purchased through Veltec (ie. LBS, Performance, Colorado Cyclist) are covered by US warranty. So lets say you buy a pair of Sidi shoes at your LBS. Six months later they fall apart. Take them back to an authorized Sidi dealer and they can hand you a pair off the shelf. But, purchase those shoes from Totalcycling and you will have to send them back to Totalcycling. This is not your LBS trying to get back at you for using mail order. They are not authorized to warranty items not distributed through Veltec.

Another good example is photography equipment. I can buy Nikon from a local shop or I can mail-order "grey market" Nikon. If I have a problem with the US stuff, I can send it to New York for repair. If I have a problem with grey market equipment, it has to be sent back to Japan.

I know Totalcycling prices look good, and most will never have a problem. But if you do, be prepared for a headache.
Euro vs US Dollareoind
May 25, 2001 4:00 AM
Since 1st Jan '99 the Euro has lost approx. 25% of it's value to the US dollar. Total Cycling, (and other European internet sellers within the Eurozone), probably have the same costs as Jan '99, (adjusted to inflation, spec changes e.t.c.), so they can pass this 25% saving onto their US customers. For cycling gear that goes through the regular channels to your LBS in the US, I suspect that this 25% saving is divided between the European manufacturer, the US distributor and any other middle men. As long as the US$ price doesn't rise in your LBS, they probably don't feel that they have to inform you of, or pass on these savings.
Bingo. I understand, too, that Euro's will stay cheap atbill
May 25, 2001 7:49 AM
least until the end of this year, when the conversion is supposed to be complete. Speculators, worried about instability created by the conversion, will continue to hedge by buying US dollars. Consult your financial advisor.
Bingo. I understand, too, that Euro's will stay cheap ateoind
May 25, 2001 8:22 AM
Conversion to the Euro will be complete by 9th Feb 2002 when French Francs, Italian Lira, Spanish Pesetas, Irish Punts e.t.c. will no longer be legal tender, and all these coins and notes will have been replaced by Euro notes and coins.
However, the strengths of the US and European economies probably have as much, (if not more), to do with the Euro vs US$ rate than the currency conversion. If the Euro does recover, maybe we, (in Europe), will see cheaper US goods, and you, (in the US), will see more expensive European goods, and Total Cycling will be out of business!
Implied warranties, yes. Manuf. warranties, no. PL, Esq.bill
May 24, 2001 10:08 AM
Please explain for the audience what is the difference.
What I believe the good barrister is saying is that, if you are, for example, injured by a defective product, then the warranties which are implied by law, as opposed to those provided by explicit contract, would apply, so that you could sue Mavic (jurisdiction wouldn't seem as if it would be a problem, given the ubiquity of Mavic products), for a defective product. Of course, if your complaint is that there is a dimple in the rim that makes the damn thing impossible to true, suing is hardly a good option. You presumably could rely on the seller and/or manufacturer's desire to maintain good customer relations, but you may have voided the warranty that the product will be free from defects for x period of time by buying a product intended to be sold overseas and bringing it into this country when there is already a distribution network of products intended to be imported here by the manufacturer.
I've often wondered about all of this, and I'm not really sure how it all works. The U.C.C. allows limitation of implied warranties of merchantibility and reasonable safety for the intended purpose (although most state laws limit the limitations when personal injury is at issue), so, if the manufacturer's express warranties are voided, then the manufacturer's limitations would be voided, too, wouldn't they? And, if you can't true the wheel, isn't that a breach of the implied warranty of merchantibility?
I've thrown a lot of crap on the table of which I have this vague recollection from law school, because I'm hoping that someone who really knows what they're talking about will address it. As we are buying all this stuff from overseas on the Internet, we should know what our rights are.
Bill, sounds good to me.PL
May 24, 2001 1:25 PM
Implied warrantiesDCP
May 24, 2001 3:24 PM
If you buy a product from the UK over the internet, I rather doubt the UCC would apply at all. Just to be clear, the UCC deals with product warranties, not personal injury. I am reasonably sure Mavic would be responsible for product defects causing injury under US law, although TotalCyling's responsibility, if any, would be probably be determined under UK law. This assumes TotalCycling has no US presence.

All this comes full circle to the manufacturer's written warranty. That warranty typically runs directly from the manufacturer to the purchaser. Since it is contractual, the manufacturer can specify it will not apply except for customers in Country X. Returning a defective product to the dealer in Country X may not solve the contractual problem, but it is likely a practical solution since the manufacturer would not know where the customer is.

Man, I got to go riding. This feels like work!
See, UCC 2-715. Whether the UCC applies to an internationalbill
May 24, 2001 3:52 PM
Internet sale, I really have no idea, but the UCC does provide a remedy for breach of a product warranty resulting in personal injury.