|Props to Topeak customer service!||innergel|
Dec 29, 2003 3:07 PM
|I had a problem with my Topeak Joe Blow Sport pump a week or so ago. It was leaking air really badly. Anyway, I emailed customer service with the problem and they sent me upgraded replacement parts free of charge. They were at my door within a week. They even followed up with an email to make sure everything arrived OK and was working properly.
Excellent service from those guys. Highly recommended.
|Yep, Topeak is great.||OldEdScott|
Dec 30, 2003 11:35 AM
|Did the same for me. No questions asked, just BOOM -- a new pump head is at my door.|
|re: Props to Topeak customer service!||schills|
Jan 1, 2004 8:59 AM
|Me too. My pump head wouldn't seal so I called them while I was on a week long business trip. When I got home the new head was in my mailbox. No charge. These guys are the absolute best in the industy.|| |