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Props to Topeak customer service!(3 posts)

Props to Topeak customer service!innergel
Dec 29, 2003 3:07 PM
I had a problem with my Topeak Joe Blow Sport pump a week or so ago. It was leaking air really badly. Anyway, I emailed customer service with the problem and they sent me upgraded replacement parts free of charge. They were at my door within a week. They even followed up with an email to make sure everything arrived OK and was working properly.

Excellent service from those guys. Highly recommended.
Yep, Topeak is great.OldEdScott
Dec 30, 2003 11:35 AM
Did the same for me. No questions asked, just BOOM -- a new pump head is at my door.
re: Props to Topeak customer service!schills
Jan 1, 2004 8:59 AM
Me too. My pump head wouldn't seal so I called them while I was on a week long business trip. When I got home the new head was in my mailbox. No charge. These guys are the absolute best in the industy.