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Any idea where to get Blackburn pump parts?(7 posts)

Any idea where to get Blackburn pump parts?wolfereeno
Jun 17, 2003 2:59 PM
I need the replacement parts kit for the TrackPump 3/4.

I've tried Colorado Cyclist, Excel, and the third hand.

Any other ideas?

email the company?DougSloan
Jun 17, 2003 3:40 PM
Call them they have a lifetime warrantyuraqt
Jun 17, 2003 6:24 PM
they will mail you what you need.
Call them they have a lifetime warrantyB2
Jun 17, 2003 7:43 PM
I had a hard time finding a phone number, but was eventually able to get Blackburn's number from REI. I called to try to get some replacement parts. If you can believe it, they would have nothing to do with it..... They insisted that replacement parts just wouldn't do and that I receive their top of the line floor pump at not cost :-).

Their customer service rates right up there with Yakima sending me two new ski racks next day air at no cost because they thought it was a shame that that the rack system I bought a few months prior wouldn't fit the new car I had bought after I bought the rack!

Give 'em a call.
Similar experienceNessism
Jun 17, 2003 8:19 PM
Had two well used blackburn mini pumps that needed new seals and springs. Called them up and they told me to send them in for service. Week later two brand new pumps arrive free of charge. First rate customer service.

Wow! Thanks!MXL02
Jun 18, 2003 6:14 AM
I needed some replacement parts for my Blackburn, and couldn't figure out how to get them, and this site comes to the rescue again! Thanks.
Yup - they're sending the parts to me for Free! (nm)wolfereeno
Jun 18, 2003 1:25 PM