|   Zipp Clincher Wheels | Grand Strand Cyclists
Dec 2, 2002 6:15 PM | | Has anyone dealt with Zipp on a returned wheel for repair or replacement. Their customer service department is not very responsive. I returned a rear wheel over two months ago and they still say they are having trouble obtaining acceptible rims from their supplier in order to build a replacement wheel.
Any suggestion? |
| re: Zipp Clincher Wheels | cxer
Dec 2, 2002 8:53 PM | | Tell them to send you a entire rear wheel replacement or a check for full replacement value so you can buy the rear wheel from a store.
Or tell them to credit your LBS to give you a rear wheel they have in stock.
2 months without action is unacceptable and you want immediate resolution.
Good luck. |
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