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Zipp Clincher Wheels(2 posts)

Zipp Clincher WheelsGrand Strand Cyclists
Dec 2, 2002 6:15 PM
Has anyone dealt with Zipp on a returned wheel for repair or replacement. Their customer service department is not very responsive. I returned a rear wheel over two months ago and they still say they are having trouble obtaining acceptible rims from their supplier in order to build a replacement wheel.

Any suggestion?
re: Zipp Clincher Wheelscxer
Dec 2, 2002 8:53 PM
Tell them to send you a entire rear wheel replacement or a check for full replacement value so you can buy the rear wheel from a store.
Or tell them to credit your LBS to give you a rear wheel they have in stock.
2 months without action is unacceptable and you want immediate resolution.
Good luck.