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Over reacting about crank scratch?(10 posts)

Over reacting about crank scratch?MARQ
Sep 23, 2002 5:16 PM
If you had a bike built to your specs from the ground up. Spent a large chunk of change to get everything you always wanted (maybe needed) in a road bike. Had it all professionaly assembled and adjusted. And after 2 weeks of normal riding your chain was thrown to the outside scrathing your brand new Dura Ace crank arm pretty good. Would you be upset or just write it off as a common occurance that could happen anytime? Would you ask the shop to replace your scratched part or just accept that it can happen? Curious of what people would do..
re: Over reacting about crank scratch?Akirasho
Sep 23, 2002 5:33 PM

... I just purchased this frame and fork... and despite it's beauty... to ride it is to risk it... unless the front der was improperly adjusted... chalk it up to wear and tear (there are a lot of things that could cause a chain to be thrown to the outside... even on a well adjusted setup)... it still rides doesn't it?

We abide.

Remain In Light.

Be the bike.
Have to agree--I know it's hard, but...cory
Sep 23, 2002 8:30 PM
I used to agonize over the possibility of scratching my bikes--still do, a little--but Grant Petersen had a line in one of the Rivendell readers that made me ease off a bit: "It's a piece of outdoor equipment. It's going to get scratched. We sympathize, but not very much."
When I got my first mountain bike almost 20 years ago, I used to think of the scratches as badges of honor--they proved I'd been somewhere and done something. I try to keep that in mind when I get a nick on the roadie now.
re: One sweet bike!74
Sep 24, 2002 5:01 AM
I like your taste, nice bike! Have you finished building it up yet? More pictures would be greatly appreciated (for me to drool on). What are the X-Treame wheels like and where did you get them? Im considering getting a similar pair for my 2000 Quantum.
re: One sweet bike!Akirasho
Sep 24, 2002 12:02 PM
... it's a winter build project at best (I've still got a Bianchi frame to build up) so pictures will be long in coming.

The X Tremes are from an alternative wheel source out of Oz. I've not had time to try them (or even glue them up) but they're for time trials and won't be used on this bike (they were a convenient way of photographing the frame).

My LBS can get 'em but like some HED products, they seemed to be produced in batches... so availability might be subject to where they are in the batch process. I suspect any LBS or individual can get 'em (about $1000 USD a set (including S&H) through LBS). Their weights are close to those spec'd.

... you must see this frame in person to appreciate the prismatic paint...

We abide.

Remain In Light.

Be the bike.
I know this doesn't make you feel any better butlonefrontranger
Sep 24, 2002 9:21 AM
The very first week I had my newly built Colnago, I managed to ride it in gravel that had apparently just been sprayed with a corrosive substance commonly used in Colorado for who knows what (keeping the dust down I imagine). It etched and ruined the finish on my brand new Record crank, and naturally most of the crud splashed on the driveside where it would be most noticeable. It stained and dulled most of the spider and made streaks all over the crankarms. I race all my bikes and anticipate a fair amount of wear and tear, but this one really annoyed me if only because it was my first ever Record bike and I hadn't even had the thing for a week... It made it a lot easier to accept the first time I dumped it in a crit and scraped the levers however. As far as the cranks went, I polished them back out with fine grit sandpaper and the buffer on my Dremel tool. It does mean the clear anodize finish has been removed and I'll have to work that much harder to keep it shiny.

Granted this is my fault for riding dirt roads with a new fancy bike, but that's often just not an option out here.
The First Cut is the Deepestgrzy
Sep 24, 2002 11:16 AM
I believe Rod Stewart has a song about this.

No doubt your front deraileur could've been adjusted a little bit better, but what are you going to do? Perhaps discussing with the shop in a reasonable manner would be a good thing. You might be surprised at their response.

Yes, it's hard to accept, bu you have to decide if you're going to ride it and enjoy it or fawn and obsess over it in a display case. Had a brand new Subaru 2.5RS and was rear ended coming down the mountain road after a fantastic day of powder skiing. My first and only accident in 20 years of driving and it wasn't even my fault - guy slid into me on ice at a stop sign right in front of a cop. Rather than go non-linear about the whole thing I decided that there was no way in hell that what would turn out to be a $1,900 repair bill (picked up by his insurance of course) was going to ruin such a great day even for a single minute. Guy asked me how old the car was - I said about a week. He couldn't believe that I wasn't upset. He was really sorry and secretly I think he wanted me to be a little mad. Naw, I'm not running for sainthood - just didn't want to kill the most excellent buzz from the killer powder skiing and realized I had a choice.

The best things in life aren't things.
The $200 scratch?Kerry
Sep 24, 2002 4:54 PM
There's no way the bike shop owes you a new crank set because you overshifted the chain. At this level of equipment, you should be accepting some responsibility for how things run. If it was a poorly adjusted derailleur, you should have seen it coming. If it was just at the limit, then neither you nor the shop could have predicted it. There are conditions when a properly adjusted front derailleur will still overshift. It happens. As my kids would say, "Cry me a river, build a bridge, and get over it."
re: Over reacting about crank scratch?MARQ
Sep 24, 2002 7:41 PM
Thanks for everybodies input. I have to agree with you all. I know it can happen any time and it is really no ones fault it just helps to sympothize with others.
This forum thrives on overreactions!Leroy
Sep 25, 2002 8:05 AM
Sorry, but in no way is the bike shop responsible for your scratching your crank arm. Nothing wrong with being upset, but you need to be upset with the operator of the machine, not the shop from two weeks ago. I recommend that you use this as a training issue. Learn how to shift, and to adjust your gear. It's always helpful to see your part in the deal - you scratched the crankarm, that's all.

Dave Loving